Bpo Calling Inbound Process
2 months ago
**Responsibilities**
- Answer incoming calls from customers and assist them with their queries.
- Verify customers' identity by following company procedures before discussing any accounts, products, or information.
- Keep customers' information up to date on the internal CRM system.
- Assist customers with their queries, provide information on products, and take payments over the phone.
- Make outbound calls to customers as needed regarding product renewals, contract renewals, or other types of services they may need.
**Job Types**: Full-time, Fresher
Pay: ₹11,522.09 - ₹20,887.73 per month
**Benefits**:
- Health insurance
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
Shift availability:
- Day Shift (preferred)
Work Location: In person
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Bpo Calling Inbound Process
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