Contact Centre Representative
2 weeks ago
**Contact Centre Representative - WNTCCR30032023**
- Counselling around 80-100 customers over the phone every day explaining about Company.
- Calling on leads generated through various online and offline campaigns.
- Maintaining long-lasting relationships with existing customers through exceptional after
- sales service.
- Utilizing virtual meetings to build relationships with new customers.
- Developing in-depth knowledge of product features and benefits.
- Advising customers on suitable product selection based on their needs and specifications.
- Creating a sales pipeline to accurately reflect the relative placement of sales prospects.
- Assesses competitors by analyzing and summarizing competitor information and trends and identifying sales opportunities.
- Responsible closing deals and processing payments.
- Influencing consumer choice and preference of service by following a prepared script to give relevant specialty information.
- Maintaining procedures, processes, and quality on all the calls.
- Achieve sales targets.
- Identify the need of the potential lead and pitch products / offerings from Company as per the patients need it.
- Effectively communicate with patients to gain commitment to purchase.
- Experienced in objections handling and probing.
- Strong forte on follow-up calls ensuring conversions.
- Making calls (minimum 50- 100) to patients to explain about Company.
- Engage patients and keep the conversation going.
- Listening to the Patient needs to generate repeat sales.
- Answering patient’s queries on the products.
- Meeting sales targets consistently month on month.
**Key Skills**
- Excellent Communication Skills.
- Patience & ability to engage elders in conversation.
- software.
- Proven sales experience.
- Excellent negotiation and consultative sales skills.
- Exceptional customer service skills.
- Inside Sales, Lead Generation, Outbound Sales, Effective verbal andwritten Communication, Tele calling Cold Calling, Business Development, ObjectionHandling.
- Excellent interpersonal and problem-solving skills.
- The ability to handle rejection and stress in soliciting elders.
- Working knowledge of MS Office tools. (MS Word, MS Excel, Outlook, etc.)
**Salary**
**Industry**
HealthTech Industry
**Education**
**Experience**
**Location**
**Ahmedabad - India**
**How to Apply**
Call us on mention numbers OR Mail Us with the Subject Line "**Contact Centre Representative**"
If you are eligible for this requirement then please message us on our **WhatsApp** **Number 9510356364** with your updated resume.
**Support Team,**
**Whiteice Network | 360° Recruitment Service Provider**
whiteicenetwork.in | #whiteicenetwork
WhatsApp Number: 9510356364
PLEASE DON'T CHANGE THE MAIL SUBJECT LINE WHILE FORWARDING YOUR RESUME.
Also, kindly forward this mail to someone who might be interested in the same & references are also welcome.
**NOTE**: IF NOT MATCHING TO YOUR CURRENT PROFILE THEN KINDLY DO NOT REPLY
**Salary**: ₹40,000.00 - ₹70,000.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Ahmedabad, Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (preferred)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Technical support: 1 year (preferred)
- tele sales: 1 year (required)
- total work: 1 year (preferred)
**Language**:
- Hindi (preferred)
**Speak with the employer**
+91 9510356364
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