Associate Rqa

**Some careers have more impact than others.**

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.
HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions. We are currently seeking an experienced professional to join our team in the role of **ASSOCIATE RQA - NFR COE**

**The Opportunity**:
Business Financial Crime Risk (BFCR) is responsible for the oversight and mitigation of Financial Crime Risk (FCR) in the First Line of Defence for Global Banking (GB) and Commercial Banking (CMB). The team is responsible for providing the assessment and assurance of FCR management as part of the Customer Due Diligence (CDD) process and journey. The role holder will be part of the RQA Team whose primary focus is to maintain a high quality of FCR mitigation and assurance within the Frontline and Middle Office Teams (onshore and offshore).

We are currently seeking an experienced individual to join this team in the role of **Risk Quality Assurance Officer (RQA) GCB6.**

**What you’ll do: (List out Key Responsibilities)**:
**Principal Accountabilities: Key activities and decision making areas**

**Impact on the Business/Function**
- Undertake complex RQA reviews of CDD, Triggers and Thematic/Ad-Hoc Reviews to a high quality in line with stated procedures and guidance
- Contribute to the strengthening of critical thinking by providing SME guidance and support to frontline colleagues to develop understanding and management of FCR exposure, through ongoing feedback from assessments
- Robust identification of FCR, undertaking all actions necessary to mitigate potential risks via RQA reviews of CDD, Triggers and Thematic/Ad Hoc Reviews.

**Typical Targets and Measures**
- Ensure RQA assessments meet the required RQA standards as evidenced by consistency checking and local sampling results
- ii) Provide SME guidance and support to effectively manage FCR, escalating where required to line manager and/or FCC
- iii) Ensure no material FCR issues missed including risks that may be present in external sources
- iv) Maintain an in-depth understanding of financial crime risk through continuous learning
- v) Ensure completion of RQA assessments are within the RQA average tolerance, in line with guidance

**Customers / Stakeholders**
- Contribute to the strengthening of critical thinking by provide guidance and support to frontline colleagues to develop understanding and management of FCR exposure, through ongoing feedback from assessments
- Support GB and CMB RMs and Teams on FCR risk management and generally assisting them with the resolution of compliance and operational risk problems in liaison with local FCC, FIU and other SMEs
- Provide guidance and support to GB and CMB Relationship Managers in conjunction with experts across the financial crime divisions, and other offices
- Contribute to cultivating a strict FCC compliance and operational risk culture across GB and CMB

**Typical Targets and Measures**

) Provide timely coaching and support to improve identification and mitigation of FCR. Priority driven by results from samples.

ii) Provide SME guidance and support to effectively manage FCR, escalating where required to line manager and/or FC

iii) Open working relationship with various working partners sharing best practice relating to FCRs

iv) Contribute to sharing of best practice on FCR

**Leadership & Teamwork**
- Collaborate with line manager, audit, compliance and FC risk counterparties in GB and CMB sites to achieve objectives on a global level
- Support achievement of the HSBC vision, values, goals and culture in personal behaviour, actions and decision making
- Contribute towards a strong compliance and operational risk culture across GB and CMB

**Typical Targets and Measures**

) Effective management of case follow up actions

ii) Effective communication and teamwork at a global level

iii) Provide education and coaching within GB and CMB

**Operational Effectiveness & Control**
- Contribution towards upholding and enhancing compliance and FC risk culture across the role’s GB and CMB jurisdiction
- Maintain strict internal control
- Contribution towards protecting the Bank, GB and CMB from potential operational loss (tangible and reputational losses)

**Typical Targets and Measures**

) Support GB and CMB framework by proactively managing compliance and operational risk

ii) Demonstrate a detailed understanding of how CMB manages FCR, including material risks and controls

iii) Mitigate risks by leveraging lessons learnt from incidents, frauds, operational loss cases and audit comments to establish process / policy / guideline changes

**Major Challenges (The challenges inherent in the role that requi