CRM Executive
5 months ago
Job description for CRM Executive
- Oversee the implementation and management of the organization's CRM system.
- Manage and maintain customer databases, ensuring data accuracy and integrity.
- Analyze customer data to identify trends, patterns, and insights that can inform marketing strategies and initiatives.
- Develop and execute targeted marketing campaigns and strategies based on customer insights.
- Collaborate with other departments, such as sales and marketing, to streamline processes and improve customer satisfaction.
- Monitor customer engagement, retention, and satisfaction.
- Stay updated on industry trends and
- Handle customer inquiries and issues related to the CRM.
- Strong analytical, communication, and project management skills required.
- Bachelor's degree in marketing, business administration, or related field preferred..
**Job Types**: Full-time, Permanent
Pay: ₹25,000.00 - ₹30,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
**Experience**:
- total: 3 years (preferred)
Work Location: In person
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