Tele Caller Intern- Kannada
3 weeks ago
**Role & responsibilities**:
- Call count per day : Approximately 15-20 calls
- Availability should be 9AM-10PM
- Each call duration will be around 1 min where the user will take details.
**Outbound or Inbound Calls**: Tele callers will be responsible for receiving outbound calls from users from a hotline number.
**Customer Interaction**: Engage with customers in a professional and friendly manner and take few details from the users.
**Book Consultation**: Book Consultation for the users from Operations Dashboard.
**Data Entry**: Maintain accurate and detailed records of customer interactions, including contact information, feedback, and outcomes of calls.
**Script Adherence**: Follow predefined scripts or guidelines for calls, ensuring consistency in messaging and compliance with company policies.
**Problem Resolution**: Address and resolve customer complaints or issues, escalating to higher levels of support if necessary.
- **Approximately 20- 25 calls per day / Availability should be 9AM-10PM - Each call duration will be around 1 min where the user will take details.**
**Job Types**: Fresher, Internship
Contract length: 3 months
Pay: ₹10,000.00 - ₹150,000.00 per month
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Kannada: 1 year (preferred)
- tele calling: 1 year (preferred)
- total work: 1 year (preferred)
**Language**:
- Kannada (preferred)
- English (preferred)
**Location**:
- Noida, Uttar Pradesh (preferred)
Shift availability:
- Day Shift (preferred)
Work Location: In person
Expected Start Date: 01/05/2024
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