Hiring- Voice Process-customer Support Work Life

3 weeks ago

Gurugram Haryana, India Saaha HR Full time

**Voice Process - Customer support || Work life Balance||Gurgaon.**
- Interface with Customers via Inbound or Outbound calls for resolving the queries and providing accurate solution.
- Answer queries about products or the company.
- Meeting and exceeding targets as assigned periodically.
- Responding in a timely and effective manner to all internal communication

**Roles and Responsibilities:

- **
- Good communication skills.
- Attending customer queries / sales over the phone and providing solutions through calls.
- Resolving matters in the best interest of both the customer and the company.
- Previous experience in Customer service and tele sales profile will be an added advantage.
- Contributes to team effort by accomplishing related results as needed.
- The customer is always right. You will need to be able speak in a friendly way to customers and potential customers, listening to their needs and helping communicate options for them.
- You will need to speak to customers about a product's different features and answer any questions they might have.
- Should be Confident & Dynamic
- Excellent interpersonal and listening skills
- Strong customer focus
- Quick understanding
- Good persuasion skill.
- Team Player
- Problem-solving Approach
- Quick learner, creative and achiever
- Passionate about work output
- Any Graduate Under-Graduate / drop out / pursuing fresher and 6 months Calling Experience.
- Ability to communicate effectively Hindi & English language.
- Basic computer skills.
- Excellent verbal and written communication skills.
- Flexible with 24/7 Environment.
- Salary up to 27 K CTC.
- **Work from Office**.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹14,000.00 - ₹27,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Rotational shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Gurgaon, Gurugram, Haryana: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Speak with the employer**
+91 9784003434
- Health insurance

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