Laundry Executive

2 months ago

Lucknow Uttar Pradesh, India MERCURE Full time

To assist the Executive Housekeeper to plan, organize, and execute the daily operations of the Laundry Department.
- Assign and review the work of the laundry team engaged in receiving, washing, ironing, packaging and delivering.
- Ensure that all the Standard Operating Procedures set for the Laundry department are followed.
- Any matter which may effect the interests of **the hotel **should be brought to the attention of the Management.
- Assist the Executive Housekeeper to plan and ensure to implement preventive maintenance for all the laundry equipments.
- Ensure to assist the Executive Housekeeper to plan and budget the revenues and costs for the Laundry department.
- Ensure that all personnel are kept well informed of department’s objectives and policies.
- Motivate and develop staff to ensure smooth functioning of the department and promote teamwork.
- Develop and maintain effective relationships with all service providers.
- Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
- Assist the Housekeeping Manager to conduct periodic and annual inventory of equipment & recommend replacement of equipment as required.
- Identify optimal, cost effective use of the resources and educate the team on the same.
- Plan and schedule work for the group to ensure proper distribution of assignments and adequate manning, space and facilities for subsequent performance of duties.
- Co-ordinate with the Chief Engineer in the area of maintenance and purchase of various laundry equipment.
- Ensure to keep abreast with new developments in the laundry industry, trends in têxtiles and chemicals for têxtile care.
- Ensure that the laundry equipment and area of work is maintained in a clear, safe & hygienic manner and as per the standards.
- Leadership skills that utilize persuasion and motivation to attain organizational goals is the most desirable management quality, followed by honesty, integrity, ethical behavior, tactfulness, openness, and cultural awareness;
- Ability to accept responsibility;
- Self confidence, motivation, drive and tenacity;
- Ability to enhance organizational performance;
**Qualifications**
Graduate / Diploma / Degree in HM / Any other equivalent qualifications.
**Additional Information**
4-5 year of experience

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