Designer

1 week ago


Noida Uttar Pradesh, India British Council Full time

Designer

**Date**:31 May 2024

**Location**: Noida, South Asia, IN

**Company**:British Council

We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.
We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative ideas, to learn English, to get a high-quality education and to gain internationally recognised qualifications.
Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. In 2021-22 we reached 650 million people.

**Salary**:Starting at 1,813,917 INR

**Location**: Noida
**Department**: Digital & Technology
**Vacancies**:4
**Contract type**: Indefinite (permanent)
**Closing Date**: 16th June 2024 at 23:59.

**Some of our benefits are**:

- Group Mediclaim policy.
- Group term life insurance policy.
- Group accident insurance policy.
- Free British Council Library membership.
- Annual Health Check-up.

**Role purpose**
Working closely within your team, colleagues and stakeholders, you will translate business objectives into user-centred design solutions with a focus on driving innovation and ensuring exceptional user experiences.
You will collaborate with in cross-functional teams operating a globally to deliver innovative user-centric design solutions. You will work on projects and ensure our designs are grounded in research and user feedback to put our users’ needs, motivations and interaction patterns at the heart of all we do.

**Accountabilities/Responsibilities**:
**_Product/Programme/Service Delivery_**
- Ensure digital design principles, methodologies, and industry standards are met.
- Delivery of design objectives in at least one of the following design disciplines: user experience, content design or visual design.
- Collaborate with product management teams to define product requirements, features, and user stories based on market and customer insights.
- Provide design guidance and advice to cross-functional teams, ensuring the timely delivery of high-quality design solutions.
- Act as a design advocate, championing user-centred design principles and promoting the value of good design within the organisation.
- Embed research and insight into the design process to ensure our design solutions are genuinely user centred.
- Utilise data analytics and performance metrics to measure the impact of design initiatives on key business metrics and make data-driven decisions.
- Support innovation in design across a range of digital platforms, products and services.
- Contribute to the development of our design / interaction patterns into a global library
- Ensure inclusive design is embedded in all our design solutions

**_Relationship & Stakeholder Management_**
- Build strong relationships and collaborate effectively with stakeholders across Digital and Technology, and other functions such as Product Management and Marketing.
- Facilitate open communication channels, ensuring alignment of goals, expectations, and support for design initiatives.
- Work with stakeholders, providing insight into the principles and benefits of an enterprise-level focus on British Council audiences and user-centred design methodology
- Identify areas for improvement in the digital experience through user research, data analysis, and feedback mechanisms.
- Implement design solutions to address user pain points, enhance usability, and optimise the overall digital experience.
- Foster innovation by staying updated with the latest design trends, emerging technologies, and best practices, ensuring that the organisation remains competitive in the digital landscape.
- Provide digital upskilling consultancy for internal teams and promote a culture of continuous improvement and excellence in design.

**Requirements of the role**:
**_Minimum/essential_**
- Proven experience: Demonstrable experience in at least one digital design discipline demonstrating a track record of successfully delivering design projects.
- User-centred design knowledge: Solid understanding of user-centred design principles, methodologies, and practices, with experience conducting user research, creating personas, and designing user flows and/or content design.
- Collaboration and communication: Excellent collaboration and communication skills to effectively interact with cross-functional teams, stakeholders, and clients, translating business requirements into effective design solutions.
- Data-driven decision making: Experience in leveraging data and analytics to drive design decisions, using qualitative and quantitative research methods to gather insights and optimise designs.
- UX research skills: Experience in planning and conducting usability testing, and other UX research methods to inform design decisions and identify areas for improvement.
- Industry knowledge: A



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