Back Office Executive

2 weeks ago

Hyderabad Telangana, India DR.GOWDS DENTAL Full time

As a Dental Office Receptionist, your role is pivotal in creating a positive and welcoming atmosphere for our patients. You will manage the front desk, handle appointments, and perform crucial administrative tasks, all while maintaining a warm and professional demeanor.

**Responsibilities**:
**Patient Reception**: Greet patients warmly and make them feel comfortable upon arrival.

**Appointment Scheduling**: Efficiently schedule dental appointments and follow-up visits, coordinating with both patients and dental staff.

**Phone Communication**: Answer incoming calls, address patient inquiries, and provide information about our dental services.

**Patient Records**: Maintain patient records, ensuring accuracy and compliance with privacy regulations.

**Billing and Insurance**: Assist patients with billing inquiries and verify insurance information as needed.

**Waiting Area**: Keep the reception and waiting areas organized, clean, and well-equipped.

**Data Entry**: Accurately enter patient data into the practice management system and update relevant records.

**Dental Staff Support**: Provide administrative support to dental professionals as required.

**Infection Control**: Adhere to infection control protocols and maintain a safe and sterile reception area.

**Patient Comfort**: Address patient concerns and ensure they have a positive experience during their visit.

**Qualifications**:

- High school diploma or equivalent, with previous experience in a receptionist or administrative role.
- Proficiency in basic computer software, including MS Office.
- Exceptional interpersonal skills, empathy, and a patient-focused approach.
- Strong organizational abilities and attention to detail.
- Knowledge of dental office procedures and terminology is a plus.
- Respect for patient confidentiality and privacy.

**Additional Requirements**:

- Dependability and punctuality are crucial.
- Flexibility to work occasional evenings or weekends, if needed.
- Professional appearance and demeanor.
- Ability to handle sensitive patient interactions with care.

Pay: ₹10,000.00 - ₹15,000.00 per month

**Benefits**:

- Work from home

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- hyderbad, Telangana: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

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