Business Execution Associate

3 weeks ago

Bengaluru, India Wells Fargo Full time

**About this role**:
Wells Fargo is seeking a Business Execution Associate...

**The position will be responsible for providing a variety of duties in support of relationship management, operations, documentation and customer service. The primary duties will include but not limited to**:

- Analyze data using statistical techniques and providing reports
- Develop robust data analytics and reporting
- Create and maintain rich interactive visualizations through data interpretation and analysis integrating various reporting components from multiple data sources
- Participate in planning and executing a variety of programs, services, and initiatives, and monitor key indicators to ensure effective performance and control management of assigned operations or business groups
- Review basic initiatives including policy or process changes, process improvements, technology enhancements, and conduct regular reviews to identify efficiencies and cost savings opportunities
- Receive direction from leaders and exercise independent judgement while developing an understanding of policies and procedures, best practices, and initiatives
- Collaborate and consult with mid-level managers or cross-functional business partners
- Provide work direction to less experienced Strategy and Execution staff
- Participate in business partner meetings to ensure projects are progressing as planned to meet/exceed business partner expectations
- Prepare dashboard reporting used in monthly review meetings with business partners to discuss current volume trends, issues and/or resolutions if applicable and new/ongoing projects
- Assist with ad hoc reporting request fulfillment
- Potential to interact with customers that have high reputational or operational risk
- Coordinate and implement special projects
- Understand and support root cause, trend, and gap analysis to include the recommendation of process improvement initiatives
- Participate in reviewing project documentation, UAT and Production validation events (usually conducted after-hours or on weekends)
- Negotiate, draft, and finalize complex Service Level Agreement documentation
- Assist with management and monitoring of Service Level Agreement documentation. Track annual renewals. Update, communicate and obtain sign-off from business partners when updates occur.
- Develop procedures for production teams prior to new project implementations
- Conduct training sessions with Document Capture production teams for new project implementations
- May support metrics management by assisting with monthly allocations, volumes reporting and forecast updates

**Required Qualifications, US**:

- 6+ Years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

**Required Qualifications, International**:

- Experience in Business Execution, Implementation, or Strategic Planning, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

**Add-On Experience**:

- JIRA
- ICMP
- Kofax
- CM8
- DIPR
- Encapture
- VISIO

**We Value Diversity**

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

**Drug and Alcohol Policy**

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

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