Instructional Design Professional
3 weeks ago
**Company Description**:
BETSOL is a cloud-first digital transformation and data management company offering products and IT services to enterprises in over 40 countries. BETSOL team holds several engineering patents, is recognized with industry awards, and BETSOL maintains a net promoter score that is 2x the industry average.
BETSOL offices are set against the vibrant backdrops of Broomfield, Colorado and Bangalore, India.
We take pride in being an employee-centric organization, offering comprehensive health insurance, competitive salaries, 401K, volunteer programs, and scholarship opportunities. Office amenities include a fitness center, cafe, and recreational facilities.
**Job Description**:
- Develop a thorough understanding of our customer's Cloud products
- For specific product use-cases, modules and journeys, draft user training and adoption content
- Follow the principles of Instructional Design meticulously to ensure the drafted content will help a new user and an existing user achieve familiarity and mastery on the product journeys as quickly as possible
- Work with the Videate tool to create the user training videos
- Review videos with stakeholders, make corrections and changes as necessary
- Publish and maintain the content
**Qualifications**:
- Strong experience in Instructional Design
- Strong experience in one or more of the below Video creation and editing tools:
- Captivate
- Camtasia
- Videate
- Adobe Premiere Pro
- Synthesia
- Animaker
- Experience in (CCaaS) Cloud Contact Center as a Service products
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