Customer Support Executive
3 weeks ago
**Job Responsibilities**:
- Maintaining a positive, empathetic, and professional attitude toward customers -always.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues, as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
**Working Days - ** 5 Days Working
**Experience - **2-3 Years of experience in Customer Support
**Qualification - **Any Graduate
**Immediate Joiners Required **
**Salary**: ₹15,000.00 - ₹22,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Fixed shift
- Monday to Friday
Application Question(s):
- Can you join Immediately ?
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Speak with the employer**
+91-XXXXXXXXXX
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