Client Care Executive

6 months ago


Ahmedabad Gujarat, India APT Business Services Full time

A Client Care Executive, often known as a Customer Care Executive or Customer Service Representative, plays a crucial role in ensuring customer satisfaction and resolving inquiries or issues. The job description typically includes:
Job Title: Client Care Executive

**Responsibilities**:
Issue Resolution: Resolve customer concerns efficiently and effectively, aiming for first-contact resolution whenever possible. Escalate complex issues to appropriate teams or higher management when necessary.

Product/Service Knowledge: Maintain a strong understanding of the company's products or services to provide accurate information to customers and assist with their needs.

Documentation: Record customer interactions, transactions, inquiries, and complaints accurately in the company's database or CRM system.

Feedback Collection: Gather customer feedback to identify areas for improvement in products, services, or customer experience and communicate these insights to relevant departments.

Compliance: Adhere to company policies, procedures, and service standards while handling customer interactions.

Team Collaboration: Collaborate with other team members, such as sales, technical support, or management, to ensure a seamless customer experience.

**Requirements**:
Excellent communication skills, both verbal and written.

Strong problem-solving abilities and the capacity to handle stressful situations calmly.

Empathy and patience when dealing with customers' concerns or complaints.

Proficiency in using CRM software or other relevant tools.

Previous customer service experience may be preferred.

Qualifications:
High school diploma or equivalent; some roles may require a bachelor's degree, depending on the organization's preferences.

Additional Skills (preferred):
Multilingual abilities can be advantageous in addressing a diverse customer base.

Knowledge of specific industry-related regulations or technical expertise relevant to the company's products/services.

**Salary**: ₹15,000.00 - ₹35,000.00 per month

**Benefits**:

- Leave encashment
- Paid time off

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

Application Question(s):

- What is your current CTC?
- What is your expected CTC?

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer support: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

**Speak with the employer**
+91 8928587392



  • Ahmedabad, Gujarat, India Mike Sierra Health care Pvt Ltd Full time

    **We have an urgent opening for Customer care Executive** **Post** : Customer care Executive **Location**: Ahmedabad **Salary**: Up to 30k per month **Experience**: - 1 to 10 Years **Notice Period** : Immediate Joiner First Preferred **Shift**: Night Shift(US Shift) **Note**: Must be have English Communication **Salary**: ₹15,000.00 - ₹30,000.00...


  • Ahmedabad, Gujarat, India Mike Sierra Health care Pvt Ltd Full time

    **We have an urgent opening for Customer Care Executive** **Post** **:Customer Care Executive** **Location**: Ahmedabad **Salary**: Up to 32k per month **Experience**: - 1 to 10 Years **Shift**: Night Shift (US Shift) **Notice Period** : Immediate Joiner First Preferred **Note**: Must be have English Communication **Job Types**: Full-time,...


  • Ahmedabad, Gujarat, India Mike Sierra Health care Pvt Ltd Full time

    **We have an urgent opening for Customer Care Executive** **Post** **:Customer Care Executive** **Location**: Ahmedabad **Salary**: Up to 32k per month **Experience**: - 1 to 10 Years **Shift**: Night Shift (US Shift) **Notice Period** : Immediate Joiner First Preferred **Note**: Must be have English Communication **Job Types**: Full-time,...


  • Prahlad Nagar, Ahmedabad, Gujarat, India Client by Synergy Resource Solutions Full time

    Greetings from Synergy Resource Solutions, a leading HR Consultancy Firm. Out Client a leading Baby Products Online E-commerce Trading company located at Prahladnagar, Ahmadabad requires: **Position**:Customer care executive **Qualification**: Any graduate **Experience**: 2 years in Customer Service **Salary**: 20 - 25k monthly (Depend on your Experience...


  • Prahlad Nagar, Ahmedabad, Gujarat, India Client by Synergy Resource Solutions Full time

    Greetings from Synergy Resource Solutions, a leading HR Consultancy Firm. Out Client a leading Baby Products Online E-commerce Trading company located at Ahmedabad requires: Position**:Customer care executive** Qualification: Any graduate Experience: 2 years in Customer Service **Salary**: 20 - 25k monthly Job timing: 9:30 AM to 06:30 PM / Saturday:...


  • Ahmedabad, Gujarat, India Destek business pvt ltd Full time

    **We have an urgent opening for Customer care Executive** **Post** : Customer care Executive **Location**: Ahmedabad **Salary**: Up to 30k per month **Experience**: - 1 to 10 Years **Notice Period** : Immediate Joiner First Preferred **Shift**: Night Shift(US Shift) **Note**: Must be have English Communication Pay: ₹15,000.00 - ₹30,000.00 per...


  • Sola, Ahmedabad, Gujarat, India Place1India Full time

    **Customer Support Job Vacancy in Sola SG Road**: Position Name - Customer Care Executive Job Location - Sola, SG Highway Ahmedabad Salary Base - up to 25000 - Depends on Interview Openings - 5 Male/Female Qualifications - Any Graduates Company - GAS Help Desk Call Center Experience - Freshers to 2 Years as Customer Care Executive/Telecaller/Call...


  • Ahmedabad, Gujarat, India Prudent Corporate Advisory Services Full time

    **Function**: Customer Care Executive - Inbound **Location**: Ahmedabad **Description**: - Understanding of Financial Products (Mutual Funds/Insurance/Stock Broking)- Budget - Upto 30k**Desired Profile**: Minimum qualification required is graduate/post graduate degree in any field except engineering. **Experience**: 0-5 Years


  • Ahmedabad, Gujarat, India Prudent Corporate Advisory Services Full time

    **Function**: Customer Care Executive - Outbound **Location**: Ahmedabad **Description**: We are looking for a Customer Care Executive who can handle an Outbound call process where different types of informative calls. And to handle an end-to-end process for the regulatory requirement. He/She who applies should have a high command in communicating to the...


  • Ahmedabad, Gujarat, India 7 Seas Full time

    Hello All, We have an urgent opening for a "Customer Care Executive" Salary - up to 18,000 PM Freshers with good communication can apply Female only Location - Makarba, Ahmedabad Call us - 7621071311 **Job Types**: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹20,000.00 per month Schedule: - Day shift **Education**: - Diploma...


  • Ahmedabad, Gujarat, India Sai Management Consultancy Full time

    Ahmedabad, Gujarat, India **Job Description**: - To commit effective service levels to investors within regulatory framework and timelines so as to accomplish company’s goals and objective in the long run. - Respond to customer/client queries as well as front end with client. - Forwarding highly complex queries to teams handling escalated complaints. -...


  • Satellite, Ahmedabad, Gujarat, India BLUE MOUNTAIN RESORT AND HOSPITALITY LLP Full time

    conducting customer satisfaction surveys to understand what areas of the company's services need improvements. - dealing with customer issues and churning out an easy-to-follow solution. - establishing a positive rapport with all clients and customers in person or via phone. - forming reports based on customer satisfaction statistics and helping their team...


  • Ahmedabad, Gujarat, India Eclat Globlabiz LLP Full time

    **Responsibilities**: 2) Understanding the business and products we offer and taking utmost care of representing the business to clients. 3) Handling queries of different platforms like our website, Amazon, etc 4) Taking care and co-ordinating with courier companies for getting shipments delivered on time - Excellent communication skills - Creative...


  • Ahmedabad, Gujarat, India Mobviewtech Private Limited Full time

    We are looking for a customer care executive at Ujala circle in Ahmedabad. Experience of 1-3 years **Salary**: up to 25k Edu: Any Stream Graduate Age: Not older than 30 Years Gender: Female, Male Location: Ujala Circle, Ahmedabad ( Near sarkhej) Roles: Interact with prospective customers through modes likes Voice, Chat,. Handle the queries of the...


  • Ahmedabad, Gujarat, India MNR Solutions Pvt Ltd Full time

    **Urgent Hiring for Customer Care Executive (Field staff)**: - Ahmedabad** **Experience** - 1 years minimum **Qualification** - ITI / Diploma **Location : Ahmedabad** **Industry - Telecom / Automobile / Consumer Durable** **Job Responsibility** - Daily customer visit to carry out service and repairs on guidance from Branch Service Head. - Basic radio...


  • Ahmedabad, Gujarat, India YTPS HR Services Full time

    Customer Care Executive (Field staff): 1. Minimum qualification ITI or Diploma. 2. Daily customer visit to carry out service and repairs on guidance from Branch Service Head. 3. Basic radio programming (We will provide training for the same) 4. Ready to travel on an average 40-50 kms per day on his two wheeler. 5. At least 4 service calls per...


  • Ahmedabad, Gujarat, India SIMPOLO VITRIFIED PVT. LTD Full time

    **Position: Customer Care Executive** **Requirements**: - Proven experience in a customer service role preferable. - Excellent communication skills, both verbal and written. - Ability to remain calm and professional under pressure. - Familiarity in languages like telugu, Malyalam would be an added benefit - Familiarity with CRM systems and call center...


  • Makarba, Ahmedabad, Gujarat, India 7 Seas Full time

    Hello, Greetings from 7 Seas! We are currently hiring for the "Customer Care Executive" role. Company - E-commerce Salary - up to 25,000 PM English Should be fluent Location - Makarba, Ahmedabad Roles & Responsibilities: 1. resolve customer queries on mail/calls 2. Follow up regarding the shipments 3. After sales follow up 4. Payment regarding...


  • Makarba, Ahmedabad, Gujarat, India 7 Seas Full time

    Hello, Greetings from 7 Seas! We are currently hiring for the "Customer Care Executive" role. Company - E-commerce Salary - up to 20,000 PM English Should be fluent Location - Makarba, Ahmedabad Roles & Responsibilities: 1. resolve customer queries on mail/calls 2. Follow up regarding the shipments 3. After sales follow up 4. Payment regarding...


  • Thaltej, Ahmedabad, Gujarat, India Orion Healthcare Solution Full time

    We are Hiring Customer Care Executive/Telecalling Executive for our Leading IVF hospital in Ahmedabad,Gujarat. Must have Excellent English Speaking skills. Hospital experience is must. 10 to 7 job timing. 8758034095 Pay: ₹20,000.00 - ₹25,000.00 per month Schedule: - Day shift Supplemental Pay: - Yearly bonus Work Location: In person **Speak...