Helpdesk Co-ordinator

3 weeks ago

Nashik, India Minitek Systems India pvt ltd Full time

**Designation** : Call Co-Ordinator / Helpdesk Support
- Ensure the daily attendance of all location engineer and onsite Engineers availability during service window
- Monitor and respond quickly to incoming requests related to IT issues from Factory users
- follow up with engineer and users to ensure complete resolution of issues
- Identify and escalate situations requiring urgent attention
- Prepare daily, weekly, monthly reports and send it to the reporting managers
- Keep inventory of all equipment, software, and license and provide data when required

**Salary**: ₹14,000.00 - ₹18,000.00 per month

**Benefits**:

- Provident Fund

Shift:

- Day shift

Ability to commute/relocate:

- Nashik, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**
+91 7768004228

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