Freelance Telecalling Executive-female

2 weeks ago


Jhandewalan Delhi Delhi, India Bellator Media Private Limited Full time

**Job Title**: Female Telecalling Executive

**Company**: Delhi Press

**Location**: Jhandewalan Estate, Delhi

**Working Hours**: 1:00 pm to 5:00 pm, Monday to Saturday

**Salary**: ₹18,000 - ₹23,000 per month

**Job Overview**:
**Key Responsibilities**:

- **Outbound Calling**:

- Conduct outbound calls to potential clients from a provided list.
- Introduce company products, services, or promotions to generate interest.
- Follow a script, but adapt communication style to build rapport with diverse individuals.
- **Client Engagement**:

- Answer incoming calls and respond to customer inquiries promptly and professionally.
- Provide information about company products, services, and promotions.
- Address and resolve customer complaints or concerns with courtesy and empathy.
- **Lead Generation**:

- Identify and qualify potential leads for the sales team.
- Record and maintain accurate information on customer interactions in the database.
- Follow up on leads generated through marketing efforts.
- **Language Proficiency**:

- Communicate fluently in both English and Hindi.
- Ensure clear and effective communication to a diverse audience.
- **Team Collaboration**:

- Coordinate with team members to share insights and feedback.
- Collaborate with other departments to address customer needs effectively.

**Qualifications**:

- Minimum qualification of 10+2 or equivalent.
- Proven experience in telecalling or customer service is an advantage.
- Proficient in both English and Hindi languages.
- Excellent communication and interpersonal skills.
- Ability to handle customer inquiries and complaints with patience and professionalism.

**Job Types**: Part-time, Temporary

**Salary**: ₹18,000.00 - ₹23,000.00 per month

Expected hours: 30 per week

**Benefits**:

- Cell phone reimbursement
- Health insurance

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Sales: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Ability to Commute:

- Jhandewalan, Delhi, Delhi (required)

Ability to Relocate:

- Jhandewalan, Delhi, Delhi: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**

+91 8595600747


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