Gdf - Google Dailog Flow
3 weeks ago
**Experience building call center / collaboration / telephony platforms in a Cloud or On-Premises environment**
**1. Hands on Experience building Bots using Google DF Platform and integrate with Genesys PureCloud or any IVR system**
**2. Experience using Google DF and REST API for building the Bots**
**3. Working Experience in Google dialog workflows for interaction and routing**
**4. Development experience in Java, node.js would be must for Integration**
**5. Experience in integrating to Core platforms for Self-services in IVR, Bot etc., by developing REST API's using Node JS**
**6. Knowledge in Contact centre technologies (including CRM and WFM) would be an added advantage**
**7. Experience in DevOps deployment pipes in MS Azure or AWS, would be must for this role**
**8. Experience in Agile frameworks, story boards, projects would be an added advantage**
**9. Knowledge on various components of Google CCAI.**
**Employee Status **:Full Time Employee
**Shift **:Day Job
**Travel **:No
**Job Posting **:Feb 13 2023
**About Cognizant
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