Customer Service Executive
12 hours ago
**Job Title**: Customer Relationship Executive
**Location**: Malakpet, Hyderabad
**Commitment**: Minimum 2-year commitment required (Annual Hike applicable).
**Compensation**:
- **Salary**: ₹30,000 per month
- **Standard Incentives**: Starting from ₹9,000
**Key Responsibilities**:
- Conduct outbound voice process calls targeting UK/USA regions to build and maintain strong customer relationships.
- Ensure excellent customer service by proactively addressing customer inquiries and resolving issues.
- Contribute to achieving sales or service goals through professional communication and engagement.
**Required Skills & Qualifications**:
- Strong communication skills, with proficiency in handling voice processes for international markets (UK/USA).
- A proactive approach with a positive attitude towards work.
- **Education**: Bachelor's degree in Computer Science or IT (B.Tech C.S.E/IT is mandatory).
- **Experience**: 3 to 5 years in a similar role, particularly in outbound voice processes.
- Residing within a 12-km radius of the Malakpet office location or willing to relocate to nearby hostels.
**Why Join Us?**
- Opportunity to grow in a dynamic and rewarding BPO environment.
- Competitive salary with attractive incentive packages.
- Annual performance hikes and a chance to develop expertise in international voice processes.
**Job Types**: Full-time, Permanent
Pay: Up to ₹30,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Night shift
- US shift
Supplemental Pay:
- Commission pay
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Malakpet, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (preferred)
Application Question(s):
- Are you from Computer Science Background?
**Education**:
- Bachelor's (preferred)
**Experience**:
- BPO: 3 years (preferred)
- Customer support: 3 years (preferred)
- IT support: 3 years (preferred)
**Location**:
- Malakpet, Hyderabad, Telangana (required)
Work Location: In person
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