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Claim Adjudication

4 months ago

Saravanampatti Coimbatore Tamil Nadu, India NTT DATA Full time

**Job description**

We have a Openings for Claim Adjudication Professionals in Coimbatore. (immediate Joiners)

**Work location** - Coimbatore

**In this role you will be responsible for**:
**In these roles you will be responsible for**:

- Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.
- Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met
- Analyzing medical insurance claims for quality assurance
- Resolving moderately routine questions following pre-established guidelines
- Performing routine research on customer inquiries.
- Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team
- Identify the outstanding claims with payers through the reports from clients
- Place calls with payers with regard to outstanding claims
- Document the details of the calls made to payers in DBPMS and the client software
- Coordinate with the team leader in following the processes

**Requirements for this role include**:

- Ability to work regularly scheduled shifts from Monday-Friday 17:30pm to 3:30am IST. - University degree or equivalent that required 3+ years of formal studies of the English language.
- 6+ months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English.

Regards,

Dharani Priya S

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹50,000.00 - ₹250,000.00 per year

**Benefits**:

- Food provided
- Health insurance
- Internet reimbursement
- Life insurance
- Provident Fund
- Work from home

Schedule:

- Evening shift
- Monday to Friday
- Night shift
- US shift
- Weekend availability

Supplemental pay types:

- Shift allowance

**Experience**:

- Claim Adjudication: 1 year (preferred)

Shift availability:

- Night Shift (preferred)

Work Location: In person

Application Deadline: 18/05/2024