Tele Caller Executive

2 months ago


Karnal, India Air Home stays Full time

As a Telecaller for AirHomeStay, you will play a crucial role in our customer acquisition and retention efforts. You will be responsible for reaching out to potential guests, promoting our services, and providing assistance to existing customers. Your primary objective will be to ensure customer satisfaction and drive bookings for our properties.

**Responsibilities**:

- **Outbound Calls**: Initiate outbound calls to potential customers to introduce AirHomeStay's services, highlight our offerings, and persuade them to book accommodations through our platform.
- **Customer Assistance**: Handle inbound calls from customers seeking information about our properties, resolving their queries, addressing concerns, and providing support in booking processes.
- **Booking Management**: Assist customers in booking accommodations, managing reservations, and providing post-booking support as required.
- **Relationship Building**: Build rapport with customers to foster long-term relationships, encouraging repeat bookings and positive word-of-mouth referrals.
- **Sales Targets**: Meet and exceed monthly sales targets by effectively promoting our services, upselling additional amenities, and securing bookings.
- **Data Management**: Maintain accurate records of customer interactions, including details of inquiries, feedback, and bookings, using our CRM system.
- **Market Research**: Stay updated on industry trends, competitor offerings, and customer preferences to refine sales strategies and improve customer engagement.


Pay: ₹8,000.00 - ₹15,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Commission pay
- Performance bonus
- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

Application Deadline: 10/05/2024


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