English & Tamil Voice Process (Wfh)
2 weeks ago
We are Hiring
Role **:English & Tamil ( Work from Home )**
Location**:Ambattur, Chennai**
Qualification**:Graduate**
Experience**:1 year in Customer support ( Must Have Proper Relieving Document)**
Language : Excellent English with Tamil
Salary : 14,000 - 15,500
**Roles and Responsibilities**:
Managing a team of representatives offering customer support.
Overseeing the customer service process.
Resolving customer complaints brought to your attention.
Creating policies and procedures.
Planning the training and standardization of service delivery.
Selecting and hiring new staff.
Monitoring the work of individual representatives and of the team.
Conducting quality assurance surveys with customers and providing feedback to the staff.
Possessing excellent product knowledge to enhance customer support.
**REQUIREMENTS**:
LAPTOP OR PC MANDATORY
WITH CORE CONFIGURATION i5 AND WINDOWS 10, 8 GB RAM
USB HEADSET
WIFI CONNECTION WITH 20 MBPS UPLOAD AND DOWNLOAD
FOR MORE DETAILS CONTACT: HR - 7200585283 (Mathumitha)
**Salary**: ₹14,000.00 - ₹15,500.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Rotational shift
Supplemental pay types:
- Yearly bonus
Ability to commute/relocate:
- Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (preferred)
**Speak with the employer**
+91 7200585283
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