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Front Desk Receptionist
3 weeks ago
Responsibilities:
1. Client Coordination:
- Greet clients and visitors with a friendly and professional demeanor.
- Provide information about the company's services and offerings.
- Effectively address client inquiries, concerns, and requests.
- Schedule appointments and manage the appointment calendar.
2. Client Records Management:
- Maintain and update client records accurately and confidentially.
- Input relevant client information into the database system.
- Ensure records are organized and easily accessible for the team.
- Assist in generating reports and summaries related to client interactions.
3. Front Desk Operations:
- Manage the reception area, ensuring it is clean and presentable at all times.
- Answer incoming calls, direct calls to the appropriate team members, and take messages as needed.
- Monitor and manage office supplies inventory for the front desk area.
4. Face-to-Face Interaction:
- Provide a welcoming atmosphere to all clients and visitors.
- Assist clients with in-person inquiries and appointments.
- Ensure a seamless check-in and check-out process for clients.
- Address and resolve any issues faced by clients on-site.
5. Team Collaboration:
- Communicate effectively with internal teams to relay client information and requests.
- Collaborate with other departments to ensure a unified client experience.
Qualifications:
- 12th or graduate in any stream
- Proven experience in a receptionist or front desk role.
- Strong interpersonal skills with the ability to remain composed under pressure.
- Proficiency in using office software and equipment, including MS Office and phone systems.
- Exceptional organizational skills and attention to detail.
- Ability to maintain confidentiality of sensitive information.
- Flexibility to adapt to changing situations and priorities.
- Friendly and approachable demeanor.
**Benefits**:
- Competitive salary and benefits package.
- Opportunities for growth and advancement within the company.
- Positive and collaborative work environment.
**Job Types**: Full-time, Permanent
**Salary**: ₹15,000.00 - ₹20,000.00 per month
Schedule:
- Day shift
- Morning shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Surat, Gujarat: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (preferred)
**Speak with the employer**
+91 9687887861
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