RetailEast ZonePosted On
- 31 Jan 2024
- Required Experience
- 1 - 3 Years
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- Basic SectionNew Job TitleNo. Of Openings

1

BAND

Band 1

Grade

Level 1

Designation

Relationship Executive

Campus/Non CampusEmployment TypeRequisition Type

Replacement

Employee CategoryTAT

30

Closing Date

14 Feb 2024
- OrganisationalCompany

Matrimony.Com

Business Unit

MM-Retail

Department

Retail

Sub Department

Retail

Country

India

Region

East Zone

State

West Bengal

City

Kolkata

Working Location

Durgapur

IndustryFunctional AreaRole- SkillsSkill

TELE CALLING

SALES

Minimum Qualification

GRADUATION
- Job DescriptionRole

RE/Sr.RE

Band : 1

Level: 1/2

Designation Title

Relationship Executive/Sr. Relationship Executive

Reporting to

ASM

Location

TBM

Role Overview

The Senior Relationship Executive is responsible for generating revenue for the retail outlet by increasing footfall by handling inbound and outbound calls and walk-ins and also ensuring proper upkeep of the retail outlet.

Skills and Competencies

Responsible to build excellent customer relationship.

Ensure profile completeness of registered customers.

Understand the needs of inbound/Outbound/Walk-in Customers and approach them appropriately to meet their requirements.

Ensure customer retention and renewal of membership by providing effective customer support services

Responsible for the upkeep of the retail infrastructure

Pleasing personality, excellent verbal communication, telephone etiquette, fluency in the regional language, selling and telemarketing skills, listening skills and service orientation.

Ability to understand the client requirements and sell the best suited package to them.

Adopt in MS Office and basic computer knowledge

Education & Experience

Graduate in any specialization with a minimum of 2 years prior experience in B2C Sales and Customer Service.

Selection Process