Ar Caller

6 months ago

Rs Puram Coimbatore Tamil Nadu, India Decipher Health Records LLP ( VChart Services ) Full time

**Greetings from Decipher Health Records LLP (V Chart Services)**

We have an opening for AR caller freshers.

Interested people can walk in with your resume at the given address on any week days.

**Experience**:Freshers

**Work Location**:Coimbatore (Work from Office)

**Shift timing**: Night shift

**Package**: Market standard

**Contact Person**:

- Dhanya -
9150152212

**Office Venue
- **445, Deivendran House, Periyasamy Road East, RS Puram, Coimbatore.

1. Perform pre-call analysis and check claim status by calling the payer or using IVR or web
portal services.
2. Maintain appropriate documentation on client software to send necessary
documentation to insurance companies as needed, and maintain a clear audit trail for
future reference.
3. Record after-call actions and perform post call analysis for claim follow-ups.
4. Assess and resolve enquiries, requests and complaints through calling to ensure that
customer enquiries are resolved at first point of contact.
5. Provide accurate product/ service information to the customer, research available
documentation including authorization, nursing notes, medical documentation on
client's systems, interpret explanation of benefits received etc. prior to making the call.
6. Perform analysis of accounts-receivable data and understand the reasons for
underpayment, days in A/R, top denial reasons and use appropriate codes for
documentation of denials/underpayments.

**Job Requirements**:
To be considered for this position, applicants need to meet the following qualification criteria:
1. Basic verbal communication skills are essential.
2. Willingness to work the night shift.
3. Knowledge of Denials management and A/R fundamentals would be preferred.
4. Basic working knowledge of computers.
5. Prior experience of working in a medical billing company and use of medical billing
software will be considered an advantage. We will impart adequate training of the
client's medical billing software.
6. Knowledge about Brightree and the DME process would be an added advantage.
7. Willingness to relocate.

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹100,000.00 - ₹220,000.00 per year

**Benefits**:

- Health insurance
- Life insurance
- Paid sick time
- Provident Fund

Schedule:

- Monday to Friday
- Night shift
- US shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Rs Puram, Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Bachelor's (preferred)

Shift availability:

- Night Shift (preferred)

Work Location: In person

**Speak with the employer**
+91
9150152212

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