Guest Experience Expert

6 months ago

Pune Maharashtra, India Marriott International, Inc Full time

**Job Number** 24043666

**Job Category** Rooms & Guest Services Operations

**Location** The Ritz-Carlton Pune, Golf Course Square, Pune, Maharashtra, India VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

***

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

  • Guest Experience Expert

    2 weeks ago

    Nagpur, Maharashtra, India Marriott International, Inc Full time

    **Additional Information** **Job Number**24197233 **Job Category**Rooms & Guest Services Operations **Location**Le Méridien Nagpur, Wardha Road, Nagpur, Maharashtra, India, 441108 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to...

  • Guest Experience Expert

    6 months ago

    Nagpur, Maharashtra, India Marriott International, Inc Full time

    **Job Number** 24063656 **Job Category** Rooms & Guest Services Operations **Location** Le Méridien Nagpur, Wardha Road, Nagpur, Maharashtra, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we...

  • Guest Experience Expert

    5 months ago

    Nashik, Maharashtra, India Marriott International, Inc Full time

    **Job Number** 24095580 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Nashik, Near Mumbai Naka, Nashik, Maharashtra, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we...

  • Guest Experience Expert

    6 months ago

    Mumbai, Maharashtra, India Marriott International, Inc Full time

    **Job Number** 24044382 **Job Category** Rooms & Guest Services Operations **Location** Marriott Executive Apartments Navi Mumbai, D-33, Turbhe Midc Rd, TTC Industrial Area, Mumbai, Maharashtra, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving...

  • Guest Experience Expert

    6 months ago

    Navi Mumbai, Maharashtra, India Marriott International, Inc Full time

    **Job Number** 24065868 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Navi Mumbai, Sector 7 Narul, Navi Mumbai, Maharashtra, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and check-out....

  • Guest Experience Expert

    2 months ago

    Navi Mumbai, Maharashtra, India Marriott International, Inc Full time

    **Job Number** 24175214 **Job Category** Rooms & Guest Services Operations **Location** Marriott Executive Apartments Navi Mumbai, D-33, TTC Area, Navi Mumbai, Maharashtra, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and...

  • Front Office Associate

    5 months ago

    Pune, Maharashtra, India Marriott International, Inc Full time

    **Job Number** 24109902 **Job Category** Rooms & Guest Services Operations **Location** Fairfield by Marriott Pune Kharadi, Kharadi Mundhwa Bypass Road, Pune, Maharashtra, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in...

  • Front Office Associate

    5 months ago

    Navi Mumbai, Maharashtra, India Marriott International, Inc Full time

    **Job Number** 24091866 **Job Category** Rooms & Guest Services Operations **Location** Navi Mumbai Marriott Hotel, Turbhe, Navi Mumbai, Maharashtra, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and check-out....

  • Front Office Associate

    6 months ago

    Navi Mumbai, Maharashtra, India Marriott International, Inc Full time

    **Job Number** 24063583 **Job Category** Rooms & Guest Services Operations **Location** Navi Mumbai Marriott, Turbhe, Navi Mumbai, Maharashtra, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we...

  • Front Office Associate

    5 months ago

    Navi Mumbai, Maharashtra, India Marriott International, Inc Full time

    **Job Number** 24036485 **Job Category** Rooms & Guest Services Operations **Location** Navi Mumbai Marriott, Turbhe, Navi Mumbai, Maharashtra, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we...

  • Front Office Associate

    3 months ago

    Navi Mumbai, Maharashtra, India Marriott International, Inc Full time

    **Job Number** 24148677 **Job Category** Rooms & Guest Services Operations **Location** Navi Mumbai Marriott Hotel, D 264 TTC Estate, Navi Mumbai, Maharashtra, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and check-out....

  • Customer Service Manager

    2 weeks ago

    Pune, Maharashtra, India AccorHotel Full time

    Company Overview:AccorHotel is a leading hospitality company that strives to deliver exceptional guest experiences. Our team of professionals works together to create memorable moments for our guests.About the Role:We are seeking a highly skilled Customer Service Manager to join our Guest Services team at AccorHotel. As a key member of our team, you will be...

  • Food & Beverage Associate - Guest Service Expert

    6 months ago

    Pune, India Marriott International, Inc Full time

    **Job Number** 23193220 **Job Category** Food and Beverage & Culinary **Location** Fairfield by Marriott Pune Kharadi, Kharadi Mundhwa Bypass Road, Pune, Maharashtra, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about putting food on the table that our...

  • Guest Relations Executive

    5 months ago

    Mumbai, Maharashtra, India Marriott International, Inc Full time

    **Job Number** 24039976 **Job Category** Rooms & Guest Services Operations **Location** The Westin Mumbai Powai Lake, #2 & 3B Near Chinmayanand Ashram, Mumbai, Maharashtra, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth...

  • Guest Service Associate

    3 weeks ago

    Mumbai, Maharashtra, India Marriott International, Inc Full time

    **Additional Information** **Job Number**24195774 **Job Category**Food and Beverage & Culinary **Location**The Westin Mumbai Powai Lake, #2 & 3B Near Chinmayanand Ashram, Mumbai, Maharashtra, India, 400087 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about putting food on the table that our guests...

  • Guest Relation Executive

    3 months ago

    Ghorpadi, Pune, Maharashtra, India Getnaukri Full time

    **1. Job Position : Guest Relation Executive** **2. Category : Staff** **3. Responsible To : Store Manager** **4. Location : Mumbai and Pune** **5. Salary : 1,80,000- 2,40,000 LPA + Store Incentives + Accidental insurance + Food/Food Allowance + loyalty Bonus (After 18 month)** **Job Definition** To ensure the service of food and beverage to the guest...

  • Guest Relation Executive

    6 months ago

    Mumbai, Maharashtra, India ONE STEP AWAY LLP Full time

    Role: Guest Delight Manager Department: Operation Report To Manager: Restaurant manager Job Description The Guest Experience Leader is expected to: - Greet every guest upon arrival and welcome them into the restaurant - Be a Dine-in expert, encouraging guests to understand Menu and assist with any questions - Be knowledgeable about the mobile app and all...

  • Guest Relation Executive

    5 months ago

    Mumbai, Maharashtra, India YTPS HR Services Full time

    **Responsibilities**: a. Greet every guest upon arrival and welcome them into the restaurant b. Be a Dine-in expert, encouraging guests to understand Menu and assist with any questions c. Be knowledgeable about the mobile app and all its capabilities ie. Mobile ordering, offers, nutritional info etc. d. Support service staff with bringing table service...

  • Guest Relations

    5 months ago

    Pune, Maharashtra, India Paradigm Consultancies Full time

    WE ARE HIRING Job designation: - Guest Relations : Real Estate Job location: - Shanti Nagar, Pune **Salary**: - 25,000- 30,000 per month **Experience**: - Total experience: - 5 year of experience in a customer service or guest relations role. - Minimum experience: - 3-4 years experience in real estate or hospitality industry. Education: - High...

  • Guest Relation Executive

    6 months ago

    Mumbai, Maharashtra, India YTPS HR Services Full time

    **Responsibilities**: a. Greet every guest upon arrival and welcome them into the restaurant b. Be a Dine-in expert, encouraging guests to understand Menu and assist with any questions c. Be knowledgeable about the mobile app and all its capabilities ie. Mobile ordering, offers, nutritional info etc. d. Support service staff with bringing table service...