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Freshers Opening for Bpo Voice/non Voice Process

2 months ago

Gurgaon, India Card Sensation & Co Full time

Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Handling customer concerns and complaints in a timely manner.
- Establishing a positive rapport with all clients and customers via phone.

Handling queries, doing itineraries and costing.
- Maintaining all the PR operations including Birthday/ anniversary wishes, MIS, guests’ feedbacks, etc.
- Excellent customer service skills that ensure client satisfaction in vacation packages and travel itinerary.
- Strong problem-solving skills that allow me to handle even the most stressful of situations, such as stranded clients, cancelled flights, overbooked hotels, and other travel emergencies.

**Job Types**: Full-time, Fresher

**Salary**: ₹12,961.93 - ₹23,543.79 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift
- Night shift

Supplemental pay types:

- Overtime pay
- Performance bonus

Ability to commute/relocate:

- Kalkaji, Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (required)

**Speak with the employer**
+91 9899526219

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