Tellecaller

4 days ago

Ghaziabad Uttar Pradesh, India UV ENTERPRISES Full time

Identify the Issue on phone

Inquire: "Could you please describe the issue you're experiencing?"

Listen: Listen attentively to the caller's explanation.

Clarify: "Just to make sure I understand correctly, you're experiencing [repeat the issue]?"

Provide Assistance ;send technician Resolve the Issue

Take Action: Take the necessary steps to resolve the issue.

Update: "While I'm working on this, would you mind staying on the line or should I call you back once it's resolved?"

Confirm Resolution: "I'm happy to inform you that [describe the resolution]. Is there anything else I can assist you with?"

Call for annual maintenance renewal

Closing

Thank You: "Thank you for choosing. Have a great day"

Follow-up: "We appreciate your feedback. You may receive a short survey regarding your experience with us. Your input helps us improve our service."

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹10,000.00 - ₹15,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Work Location: In person

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