Call Handler
7 months ago
Responsibilities:
- Handle incoming customer inquiries and resolve issues promptly and efficiently
- Manage customer complaints and ensure timely resolution
Obiectives:
- Deliver exceptional customer service and ensure customer satisfaction
- Handle a high volume of customer inquiries and resolve issues efficiently
- Meet or exceed performance targets related to customer service metrics
Qualifications And Skills
- Excellent communication skills, both verbal and written
- Strong problem-solving and decision-making abilities
- Ability to remain calm and composed in high-pressure situations
- Attention to detail and accuracy
- Flexibility to work in shifts, including evenings, weekends, and holidays
- Ability to work well in a team and collaborate effectively with colleagues
**Salary**: ₹11,546.74 - ₹18,483.29 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
**Speak with the employer**
+91 8810601269
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