Customer Relationship Executive
4 weeks ago
Responsible to make appointment booking in CRM
Responsible to call customer a day prior to confirm the appointment
Responsible to take update from Visit phlebotomist on Show / No show
status
Responsible to collect photo of ID proof, customer GPS photo and Clinical
record (if any) from the phlebotomist and keep a record of the same in
designated folder
Responsible to make registration of the sample as per the process
Responsible to answer customer query and provide resolution
Responsible to create list of No show visits
Responsible to track MER forms, scrutinize and take doctors signature
Responsible to scan FMR/MER forms
per the companies protocol
**Salary**: ₹15,000.00 - ₹21,000.00 per month
**Benefits**:
- Paid sick time
- Provident Fund
Schedule:
- Day shift
- Rotational shift
Ability to commute/relocate:
- Navi Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 2 years (preferred)
- Customer service: 2 years (preferred)
**Language**:
- English (preferred)
**Speak with the employer**
+91 9324944124
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