Customer Relationship Executive

4 weeks ago


Navi Mumbai, India SIMIRA HEALTHCARE PVT LTD Full time

Responsible to make appointment booking in CRM

Responsible to call customer a day prior to confirm the appointment

Responsible to take update from Visit phlebotomist on Show / No show

status

Responsible to collect photo of ID proof, customer GPS photo and Clinical

record (if any) from the phlebotomist and keep a record of the same in

designated folder

Responsible to make registration of the sample as per the process

Responsible to answer customer query and provide resolution

Responsible to create list of No show visits

Responsible to track MER forms, scrutinize and take doctors signature

Responsible to scan FMR/MER forms

per the companies protocol

**Salary**: ₹15,000.00 - ₹21,000.00 per month

**Benefits**:

- Paid sick time
- Provident Fund

Schedule:

- Day shift
- Rotational shift

Ability to commute/relocate:

- Navi Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 2 years (preferred)
- Customer service: 2 years (preferred)

**Language**:

- English (preferred)

**Speak with the employer**
+91 9324944124



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