Solution Architect

4 weeks ago

Noida Uttar Pradesh, India BirlaSoft Full time

Country/Region: IN- Requisition ID: 12655- Work Model:
- Position Type:
- Salary Range:
- Location: INDIA - NOIDA- BIRLASOFT OFFICE**Title**:Solution Architect**:

- Description:

- **Job Title: Oracle Fusion HCM Consultant - Core HR (Support)**

**Skills and Qualifications**:
**Roles and Responsibilities**:

- Offer expert-level support for Oracle Fusion Core HR modules, including but not limited to employee records management, organization structures, workforce lifecycle management, and absence management.
- Diagnose and resolve complex technical and functional issues related to Core HR processes and configurations, ensuring timely resolution to meet client needs and SLAs.
- Perform regular system maintenance tasks such as patching, upgrades, and enhancements to ensure optimal performance and alignment with business requirements.
- Configure and customize Core HR modules to meet client-specific requirements, leveraging Oracle Fusion HCM best practices and standards.
- Create and maintain comprehensive documentation related to system configurations, customizations, and support processes for knowledge sharing and future reference.
- Interact closely with clients to understand their needs, provide updates on issue resolution status, and offer recommendations for optimizing their use of Oracle Fusion Core HR.
- Conduct regular quality assurance checks to ensure the accuracy and integrity of data within Core HR modules, identifying and addressing any discrepancies or anomalies.
- Keep abreast of the latest Oracle Fusion HCM updates, patches, and industry trends, proactively recommending enhancements or process improvements to clients.

**Qualifications**:

- 10-12 years of experience working with Oracle Fusion HCM, with a focus on Core HR modules.
- In-depth understanding of Core HR processes, configurations, and best practices.
- Strong troubleshooting and problem-solving skills, with the ability to analyze complex issues and provide effective solutions.
- Excellent communication and interpersonal skills, with the ability to interact professionally with clients and team members.
- Proven experience in providing support for Oracle Fusion HCM implementations or upgrades.
- Ability to work independently and collaboratively in a fast-paced environment, managing multiple tasks simultaneously.
- Oracle Fusion HCM certifications (e.g., Oracle Fusion HCM Cloud Certified Implementation Specialist) preferred.
- Experience with Oracle Support processes and tools is a plus.

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