Tele Caller Executive
2 weeks ago
**Responsibilities**:
- Making outbound calls to patients or healthcare professionals to provide information about healthcare services, appointments, or follow-ups.
- Answering incoming calls and addressing inquiries, concerns, or requests from patients or healthcare professionals.
- Scheduling appointments, confirming appointments, and managing appointment calendars.
- Providing assistance and support to patients in accessing healthcare services or resources.
- Following up with patients to ensure they receive necessary care or support.
- Collaborating with other healthcare professionals or departments to coordinate patient care.
- Maintaining confidentiality and adhering to privacy regulations in handling patient information.
**Skills and Qualifications**:
- Excellent verbal communication skills with a clear and friendly phone manner.
- Empathy and patience in dealing with patients or healthcare professionals.
- Strong organisational skills and attention to detail.
- Ability to multitask and prioritize tasks effectively.
- Basic knowledge of medical terminology and healthcare.
- Proficiency in using computer systems and databases.
- Ability to work independently as well as part of a team.
- **Previous experience in telecalling, customer service Is Mandatory 1- 3 years**
**Job Types**: Full-time, Permanent
**Salary**: ₹20,000.00 - ₹30,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Paid sick time
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
- Quarterly bonus
- Yearly bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
**Speak with the employer**
+91 9133103335
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