Analytics Solutions

1 month ago

Bengaluru, India JPMorgan Chase Bank, N.A. Full time

You will focus on identifying; delivering; monitoring; and managing the specific learning needs to allow sset and Wealth Management (AWM) to broadly adopt self-service delivery of Analytics and Intelligent Automation capabilities.

This role will collaborate with firm-wide Learning & Development teams; vendors (for platform specific training); control partners (for governance) and product experts (for delivery standards) to synthesize the various inputs and ensure that learning materials; certifications; and other learning activities are available to meet these needs across regions. This role will also create data-driven mechanisms to monitor the impact and efficacy of learning outcomes (and to adjust as necessary); provide a roadmap for the skill-uplift; and to ensure that all learning interventions highlight the full breadth of data & analytics impact and input across the full Asset and Wealth Management Landscape.

**Responsibilities**:

- Learning Roadmap:

- Evaluate available materials and learning channels to create a roadmap for the development of training for AWM to allow for broad adoption of data practices, in coordination with existing groups and initiatives
- Ensure that learning provided covers the needs of the capability / product areas and governance / policy requirements.
- Manage & Accelerate Learning Velocity:

- Manage the schedule & logistics of training globally
- Create and foster local learning initiatives to harness local energies and ideas; in coordination with regional & capability owners
- Update and manage learning & super-user communities for deployment of learning
- Monitor coverage & effectiveness to guide the roadmap:

- Create tracking mechanisms to evaluate training deployment & certification levels
- Identify and provide additional mechanisms to validate efficacy of training & learning initiatives (e.g. monitoring of work performed; common misconceptions etc.)
- Create a curated dataset of trained & certified practitioners
- Maintain & Adjust:

- Act as the liaison with firm-wide learning teams; control; and product specialists to ensure learning is fit for purpose and continually maintained as needs evolve
- Monitor costs and returns to ensure value for money and areas of opportunity
- Create the foundations which can be broadened to all AWM capabilities
- Embody true "customer-obsession" in identifying and leveraging user data, industry trends, and varying forms of user feedback to shape our design and roadmap

**Required Qualifications, skills and Capabilities**:

- Bachelor's Degree required in any field of study
- Demonstrated ability to create and deliver learning interventions to upskill analytics & data practitioners.
- Experience building a strategy and roadmap across a large, diverse, global organization.
- Demonstrated ability to manage tight delivery timelines, and ensure our organization is on track to execute and deliver strategic change that meets our goals.
- Proven ability to execute via successful internal partnerships with other organizations - with the ability to influence people at all levels, across a broad variety of job functions.
- Represent the Operations Analytics vision, strategy, and roadmap with key senior stakeholders and in high visibility forums.

**Preferred Qualifications, skills and Capabilities**:

- Experience in Data Visualization - Preferred experience with Tableau
- Experience in Alteryx - Alteryx Core Certified Preferred
- Experience in SQL, Database and Data warehousing
- Awareness of advanced concepts of Data Mesh, Data Fiber preferred

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

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