Service Technician
1 week ago
**Key Responsibilities**:
- **Technical Support**: Provide on-site technical support, maintenance, and repair services for a variety of equipment and systems.
- **Client Interaction**: Engage with clients to understand their needs and provide solutions efficiently and professionally.
- **Travel**: Travel frequently to various locations to perform service calls. Trips typically last between 5 to 10 days.
- **Troubleshooting**: Diagnose and resolve technical issues quickly to minimize downtime.
- **Training**: Provide training to clients on proper use and maintenance of equipment.
- **Documentation**: Maintain detailed records of service visits, including issues addressed, parts used, and customer feedback.
- **Collaboration**: Work closely with the technical support team and other departments to ensure customer satisfaction.
**Qualifications**:
- **Experience**: Proven experience as a Service Technician or similar role or fresher.
- **Technical Skills**: Strong understanding of mechanical, electrical, or electronic systems.
- **Problem-Solving**: Excellent troubleshooting and problem-solving skills.
- **Communication**: Strong verbal and written communication skills.
- **Travel Willingness**: Ability and willingness to travel frequently, often on short notice.
- **Customer Service**: Outstanding customer service skills with a focus on client satisfaction.
- **Flexibility**: Adaptability to work in various environments and conditions.
- **Education**: A technical diploma or degree in a relevant field is preferred.
**Benefits**:
- Competitive salary and benefits package.
- Opportunity to travel to different locations.
- Professional development and training opportunities.
- Supportive and dynamic work environment.
Pay: ₹8,086.00 - ₹12,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Overtime pay
- Performance bonus
- Yearly bonus
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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