Restaurant Hostess: Hotel
4 weeks ago
WE ARE HIRING
Job designation:
- Restaurant Hostess: Hotel
Job location:
- Mumbai
**Salary**:
- 20,000-25,000 per month
**Experience**:
- Total experience:
- 3 years of experience as restaurant hostess
- Minimum experience:
- 1 years experiences as customer-facing role
Education:
- high school diploma or equivalent
Skillset:
- Good communication skills
- Proficiency with MS Office
**Languages:
- English, Hindi and Marathi**
**IMMEDIATE JOINERS REQUIRED**
**FULL TIME**
**Profile Introduction**:
Join our dynamic team at as a Restaurant Hostess, where hospitality meets excellence. As a vital part of our front-of-house team, you will be the first point of contact for our guests, ensuring a warm and inviting atmosphere. Your friendly demeanor and exceptional customer service skills will contribute to creating memorable dining experiences for our patrons.
**Responsibilities**:
- **Greeting and Seating**: Welcome guests with a warm smile, assist with seating arrangements, and manage reservations to ensure efficient table turnover.
- **Guest Assistance**: Provide information about the menu, specials, and answer inquiries to enhance the dining experience.
- **Reservation Management**: Maintain an organized reservation system, handle phone inquiries, and manage walk-in traffic effectively.
- **Coordination with Staff**: Collaborate with servers and kitchen staff to ensure smooth communication and flow of service.
- **Customer Satisfaction**: Address guest concerns or special requests promptly to ensure a positive and enjoyable dining experience.
- **Maintaining Cleanliness**: Keep the hostess area and waiting areas clean and organized.
**Requirements**:
- **Communication Skills**: Excellent verbal communication skills with a friendly and approachable demeanor.
- **Customer Service**: Proven track record of providing outstanding customer service in a fast-paced environment.
- **Organizational Skills**: Ability to manage reservations, prioritize tasks, and handle multiple responsibilities simultaneously.
- **Team Player**: Collaborative mindset to work seamlessly with other front-of-house and kitchen staff.
- **Adaptability**: Ability to adapt to changes and handle unexpected situations with composure.
- **Professionalism**: Maintain a polished appearance and adhere to the hotel's dress code policies.
Pay: ₹20,000.00 - ₹25,000.00 per month
Schedule:
- Day shift
Work Location: In person
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