Game Cafe Store Incharge

5 months ago

Gandhipuram Coimbatore Tamil Nadu, India Gamers Arena Full time

We are seeking a passionate and dynamic individual to join our team as a Game Cafe Incharge. As the Incharge, you will be responsible for overseeing all aspects of our gaming cafe's operations, ensuring exceptional customer experiences, and fostering a sense of community among our patrons. This is an exciting opportunity for someone who is deeply passionate about gaming and thrives in a fast-paced, customer-focused environment.

**Responsibilities**:
Manage day-to-day operations of the gaming cafe, including staff supervision, customer service, and facility maintenance.

Recruit, train, and supervise a team of enthusiastic staff members, ensuring they provide excellent service to our customers.

Interact with customers, address inquiries and concerns, and ensure their gaming experience exceeds expectations.

Plan and organize gaming events, tournaments, and promotions to attract and engage customers and foster a sense of community.

Provide technical support to customers, troubleshoot gaming equipment, and coordinate with technicians for repairs if needed.

Manage inventory levels, order supplies and merchandise, and ensure stock is well-maintained and up-to-date.

Develop and implement marketing strategies to promote the gaming cafe and attract new customers.

Qualifications:
Passion for gaming and a deep understanding of the gaming community.

Strong leadership skills with the ability to motivate and manage a diverse team.

Previous experience in customer service or hospitality, preferably in a gaming-related environment.

Excellent organizational skills, with the ability to multitask and prioritize tasks effectively.

Basic technical knowledge of gaming equipment and systems.

Experience with marketing and promotional activities, including social media marketing and event planning.

Effective communication skills, both verbal and written.

**Benefits**:
Competitive salary

Opportunities for advancement

Employee discounts on gaming merchandise and cafe products

Fun and dynamic work environment

**Job Types**: Full-time, Permanent, Fresher, Internship, Temporary
Contract length: 12 months

Pay: ₹12,000.00 - ₹15,000.00 per month

**Benefits**:

- Internet reimbursement
- Leave encashment

Schedule:

- Day shift
- Fixed shift

Supplemental pay types:

- Overtime pay
- Performance bonus
- Shift allowance
- Yearly bonus

Work Location: In person

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