Receptionist

6 months ago

Mumbai Maharashtra, India Acme Services Full time

**ROLES & RESPONSIBILITIES:

- **
- 1. Customer Service:_
- Greet customers and visitors warmly as they enter the store.
- Assist customers with inquiries, providing information about products, services, and promotions.
- Direct customers to the relevant departments or sales associates for assistance.
- Handle customer complaints or concerns professionally and escalate issues as needed.
- 2. Reception Management:_
- Manage the reception area, ensuring it is clean, organized, and well-presented at all times.
- Answer incoming phone calls, take messages, and transfer calls to the appropriate staff members.
- Schedule appointments, meetings, and store events as requested.
- 3. Administrative Support:_
- Assist with various administrative tasks, including data entry, filing, and document management.
- Prepare and distribute memos, notices, and other communications to store staff.
- Maintain inventory of office supplies and place orders when necessary.
- Assist with basic accounting tasks, such as processing payments and maintaining petty cash.
- 4. Cash Handling:_
- Process cash transactions accurately, including receiving payments from customers.
- Balance cash register at the beginning and end of each shift, ensuring accuracy.
- Maintain confidentiality and security of cash and financial transactions. Team Collaboration:

- Collaborate with store managers, sales associates, and other team members to ensure seamless operations.
- Communicate effectively with colleagues to relay important information or updates.
- Provide support to other departments as needed, including assisting with sales and inventory tasks during busy periods.

**Salary**: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

**Experience**:

- Front desk - Receptionist: 1 year (preferred)

**Language**:

- Gujarati (preferred)

Work Location: In person

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