Billing Coordinator

3 days ago

Mumbai, India Sapphire Systems Full time

**About Sapphire Systems**:
Sapphire is the largest digital operating transformation provider to the mid-market and mid-enterprise clients. Our mission is to turn operating friction into digital business momentum. Through the passion and expertise of our people, we unlock the cloud-delivered operating platforms, digital user experiences, data analytics, and intelligent automation that transforms our client’s operational performance. We are globally significant partners for SAP, ServiceNow, Automation Anywhere, Infor, Hexagon and AWS, and we have transformed the digital operating capacity, capability, intelligence and resilience of over 1,250 clients in the UK and US through our portfolio of consulting, design, delivery, lifecycle service, and cloud services.

**Job Summary**:
Sapphire Systems is looking for someone to fulfill a Billing Coordinator role. We are looking for an an individual with strong numerical aptitude, eager to learn with a positive ‘can do’ attitude. The billing coordinator will be responsible for creating and sending invoices, tracking payment processes, keeping meticulous records, and resolving any discrepancies.

The role is a Remote role, and is predominantly shifted within UK working hours (08:00 to 18:00) with some travel expected. Flexibility around shifted hours will be required based on global support needs and requirements.

**Duties/Responsibilities**:

- Managing and being responsible for the invoicing of services for Sapphire’s clients globally
- Go to person for Invoice / billing enquiries and queries
- Go to person for Credit Note requests
- Processing of Supplier invoices
- Management of Supplier third party agreements
- Chasing suppliers for invoices / timesheets
- Manage the submission of Timesheets and Expense Claims
- Liaise with other members of staff (Consultants, Project Managers and Head of Departments) to ensure that timesheets and expenses are submitted on time
- Month End Adjustments
- Review of services billed vs services delivered
- Investigation into billing discrepancies
- Intercompany transactions

**Skills**:

- Ability to work to deadlines
- Confident, concise and clear English skills, written and spoken
- High level of accuracy and attention to detail
- Organising efficiently and actively plan own priorities
- The ability to communicate effectively with colleagues
- You must be a bright and enthusiastic individual
- Must have good computer skills, MS Word, Excel and Outlook
- Experience in invoicing essential
- Experience in an accounts environment preferable
- Experience using SunSystems

**Capabilities**
- Technical Capability:

- Uses technical, job knowledge and experience, incorporating functional skills and broad-based business knowledge, to meet and exceed job requirements and customer expectations
- Personal Effectiveness and Professionalism:

- Maintains a professional attitude and approach to work. Uses initiative and has a proactive approach with a drive to contribute. Focuses on achieving positive results, contributing to team goals and the overall success of the business
- Customer Focus (internal and external customers):

- Drive and motivation to meet and exceed customer expectations, making their needs a primary focus of your actions. Nurtures relationships by recognising and delivering on internal and external customers requirements and opinions
- Relationship Building & Teamwork:

- Builds effective relationships through positive communication that motivates and influences others. Effectively communicates relevant ideas or details of events in a way that enhances relations in the work environment
- Innovation & Change:

- Innovates to improve current working practices, products, and technologies to provide business opportunities and results. Adapts well to and is energised by change whilst maintaining focus on key business goals and personal objectives

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