Retail Sales

7 months ago

Bengaluru Karnataka, India A Retail Jwellery Brand in Bangalore Full time

**PRE-REQUISITES**
- **Minimum Qualification**: Graduate
- **Languages Known**: English, Hindi & Regional Language
- **Minimum Experience**: 02-03 years as Asst. Store Manager.

**EXPECTED COMPETENCIES**
- Must be well groomed
- Team Building
- Customer Service Skills
- Strong Convincing Power
- Mediator between Store & HO
- Quick Decision Making (No Partiality)
- No Groupism
- Punctuality
- Positive attitude
- Motivator
- Good Communication Skills
- Good Co-ordination Skills
- Proficient in retail operations
- Familiar with the Jewellary retail industry

**JOB DESCRIPTION**:
**1.** **Cleanliness**
- Responsible for Store Cleanliness (done by Housekeeping) Store floor and displays must be clean.
- Follow Deep Cleaning as per schedule.

**2.** **Inventory**

Responsible for following inventory processes at the store:
**Inward-Outward**
- Defined process for stock Inward & Outward followed

**Global Count**
- Global count to be done every week, as per schedule

**Asset Management**
- In case any types of equipment are not working (Eg: light, camera, computer, printer, etc.) then get it repaired immediately

**Visual Merchandising**
- Stock to be displayed according to VM plan

**3.** **Discipline**

**Grooming**
- Follow grooming standards strictly.
- Ensure staff follows grooming standards.

**Checklists & Reports**
- All checklists to be filled as defined in SOPs
- SOPs’ of store must be strictly followed

**Staff Management**
- Manager should solve staff issues, keeping management in loop.
- Give extra attention to newcomers. Provide them on-the-job training, so that they get accustomed to work faster.
- Take decisions as per the HR policies. Consult with HR if unsure of the policy.
- Ensure staff is disciplined on the floor
- Manage Staff Weekly-Offs, Holidays and Lunch timings (daily) and make the weekly off calendar on the defined days.
- Lunch Management: Ensure that at any time at least 60 % of the total staff is always present on Store floor. Do not send everyone together for lunch

**Security**
- The security guard should cross-check the number of pieces in each customer bag and tally with the bill.
- Customer walk-in count should be maintained accurately.

**4.** **Sales**

**Monitor Sales Targets**
- Motivate sales executive to achieve store targets.
- In every review meeting, discuss the targets and motivate them to achieve.
- Promote cross-selling and up-selling

**Customer Service**
- Ensure each customer is given excellent service
- Staff must approach the customer when he/she walks in the store.

**Non-Buying**
- Frequently check on non-buying customers and the customer who is willing to look for more design.
- Note down customer requirements and keep follow-up for the same.

**Training**
- Staff training to be conducted in-house.
- Induction training to be conducted for every new staff.

**Cash Counter**
- Cash Tally on daily basis
- Train new cashiers

**Salary**: ₹25,000.00 - ₹35,000.00 per month

Schedule:

- Morning shift

**Experience**:

- Retail sales: 3 years (preferred)
- total work: 3 years (preferred)

**Language**:

- English (preferred)

Ability to Commute:

- Bangalore, Karnataka (preferred)

Ability to Relocate:

- Bangalore, Karnataka: Relocate before starting work (preferred)

Work Location: In person

**Speak with the employer**
+91 8171742596

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