Process Associate
4 months ago
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI._
**_ _**
- In this role, you will be responsible to Work closely with and within healthcare operations management team. You are to maintain, revise or develop workflow and reporting tools as needed (snapshots, dashboards, etc.)_
- Responsibilities_
- _Utilize workflow and reporting tools to ensure operational compliance and call out operational issues when vital_
- _Assist with operational quality review_
- _Develop and maintain understanding of applicable software packages_
- _Work with operational leadership to establish processes, procedures, and metrics to use for team or individual measurement_
- _Assist operational leadership with transitioning of new clients / projects_
- _Prioritize workload_
- _Prepare applicable reports and attend select meetings at request of management_
- _Mentoring and developing staff_
- _Develop an environment that fosters continuous performance improvement_
- _Implement appropriate mechanisms to identify, understand and call out performance gaps and/or performance breakthroughs_
- _All other duties assigned to maintain Process Health and Hygiene_
- _Closely monitor inputs on cash received and match it appropriately either fully or partially as per scenario in ledger._
- _Raise query for incorrect remittance received or disconnect in remittance._
- _Ability to research on missing payment, glitch against due vs receipts and raising the appropriate query with broker and onshore._
- _Sending weekly, fortnightly or monthly follow up broker for their overdue payments. Update the latest information received from broker into CODA_
- _Sending broker statement reconciliation or performing broker reconciliation received from Broker or onshore and prepare with accuracy and within agreed timelines._
- _Preparing all month and weekly reports for debtors_
- _Performing claims matching_
- Qualifications_
- Minimum qualifications_
- _B.Com Graduate_
- _Relevant experience in OTC_
- _Excellent Interpersonal Skills_
- Preferred qualifications_
- _In -Depth Knowledge of providers, insurance, and US healthcare system_
- _familiarity with ICD-10, CPT-4, HCPCS, 1500 and UB04 and other appropriate medical terminology_
- _Familiarity with Medical Billing software_
- _MS-Office skills_
- _Analytical ability for reporting and dashboards, also requires heightened attention to detail to ensure accuracy in output_
- _Ability to multi-task and handle contending priorities and work with mínimal direction_
- _Fluent in English (written and spoken); additional languages a plus_
- _Experience working on International insurance collection process/OTC is a must_
- _Experience of talking to client and broker related to query, process discussion, reconciliation discussion etc._
- _Should have a sound accounting understanding and analytical bent_
- _Should have to ability to do research on various system_
- _Must be taking client calls and managing clients and broker_
- _Ability to handle varied volumes of workloads and to reach targets and deadlines on a timely basis_
- _Innovative and always looking for continuous improvement_
- _Good Communication skills_
- _Analytically & Academically sound_
- _Insurance/ Reinsurance Cash Application background would be an added advantage_
- _Good Excel & Presentation skills_
**_
Job_**_Process Associate_
**_ Primary Location_**_India-Chennai_
**_ Schedule_**_Full-time_
**_ Education Level_**_Bachelor's / Graduation / Equivalent_
**_ Job Posting_**_Aug 29, 2024, 4:30:01 AM_
**_ Unposting Date_**_Ongoing_
- Master Skills List_Operations_
- Job Category_Full Time_
-
Customer Support Associate
1 month ago
Chennai, Tamil Nadu, India Mosahay associate pvt ltd Full timeA **customer support associate's** job role is to provide customer service, manage customer concerns, and build positive customer relationships: - Prepare for customer inquiries: Study products, services, and customer service processes Customer support associates should have strong interpersonal skills, be able to work independently and as part of a team,...
-
Process Associate
6 months ago
Chennai, Tamil Nadu, India ADP Full time**Position Title** : Process Associate **Reporting Line Direct** : Team Leader/Sr. Process Exec **Position Purpose** : Process Associate is responsible for data entry and preparation of pay sheets **Key Responsibilities**: - Inputs all data received from client - using ADP tool - Processing payroll and preparing the pay sheets - verify if the details...
-
Process Associate
4 weeks ago
tamil nadu, India Selvam and Selvam Full timeCompany Description Selvam and Selvam is a boutique intellectual property law firm based in India, serving clients from early-stage start-ups to Fortune 500 companies worldwide. The firm is known for its expertise in protecting intellectual property and offering tailored solutions to meet the clients' needs. With a team of passionate legal professionals,...
-
Process Associate
4 weeks ago
tamil nadu, India Selvam and Selvam Full timeCompany DescriptionSelvam and Selvam is a boutique intellectual property law firm based in India, serving clients from early-stage start-ups to Fortune 500 companies worldwide. The firm is known for its expertise in protecting intellectual property and offering tailored solutions to meet the clients' needs. With a team of passionate legal professionals,...
-
Process Associate
3 months ago
Chennai, Tamil Nadu, India Sahas Business Solutions Private Limited Full time**WE ARE HIRING !!!** **Job Title: Voice process associate - Tamil / English** **Package - Negotiable** **Location - Chennai** **Qualification: Graduate mandatory** **Shift: Day Shift** **6 days working with Sunday week off** **Languages: English + Tamil** **Looking for Immediate Joiner** **Job Types**: Full-time, Fresher **Benefits**: - Health...
-
Process Associate
3 months ago
Chennai, Tamil Nadu, India Prodapt Full time**Overview**: **Job Role**: Customer support Associates **Responsibilities**: **Job Role**: Customer support Associates **Requirements**: **Job Role**: Customer support Associates
-
Process Associate
3 weeks ago
Chennai, Tamil Nadu, India Tata Consultancy Services Full timeJob Role: Process Associate Job Domain: Finance & Accounting Location: Chennai Experience: 1 to 5 years Experience required: - Knowledge of accounting concepts andreconciliation. - Should be able to communicate to stakeholdersacross globe, explaining the process, coordinate for supporting documents toprepare reconciliations. - Experience in updating...
-
Customer Support Associate
3 months ago
Ambattur, Chennai, Tamil Nadu, India Mosahay associate pvt ltd Full timeA customer service associate's job description includes: - Responding to customer inquiries: Answering customer questions, understanding their concerns, and resolving issues - Providing technical support: Troubleshooting product and service issues - Maintaining customer relationships: Keeping customers satisfied and managing their concerns - Recording...
-
Process Associate
2 weeks ago
Chennai, Tamil Nadu, India Applogiq Full time**Job title **:Process Associate **Shift**: Rotational **Location **:Velachery, Chennai. **Work from Office** **Roles and Responsibilities**: - Handling customers query and request for the services. - Understand customer requirement and provide the best customer service experience - Handling customer’s queries and requests for the services. -...
-
Process Associate
3 months ago
Ambattur, Chennai, Tamil Nadu, India COGNET HR SOLUTIONS PVT LTD Full time**We are hiring -Freshers/Experienced** **Designation - Process Associate / Sr.Process Associate** **Exp**: 0-5 years **Shift**: Night/Day **Skills**: Excellent Communication Skill. Sound knowledge in MS Excel. Go-getter attitude person. Good Team player. Should be a strong person to handle career. Should have career goals. Should be willing to...
-
Process Associate
6 months ago
Chennai, Tamil Nadu, India NexGen TechSoft Full time**Process Associate (1+ years experience required)** **Responsibilities;** - Analyze current processes and identify areas for improvement and optimization - Collaborate with cross-functional teams to gather business requirements and design efficient workflows and processes - Provide training and support on new processes and systems - Actively involve &...
-
Voice Process Associate
6 months ago
Chennai, Tamil Nadu, India Glory Power Solutions Pvt Ltd Full time**Voice** **Process Associate** **(Tamil/English, Telugu, Kannada)** **Designation**: Business Associate **Age Criteria**:18 to 28 yrs **Qualification**: Plus two / Diploma /PUC/ any degree (Arrears /Backlogs also applicable) **Skills Required: Good English communication with Fluent in Telugu & Kannada.** **Rounds of Interview**: HR Interview, Ops...
-
Process Associate
6 months ago
Chennai, Tamil Nadu, India Workfreaks Corporate Services Private Limited Full timeYour key responsibilities include but not limited to**:Understanding the product offerings within the product groups in the assigned category. ** Perform root cause analysis for any product data related issues or queries. **Facilitating adhoc dashboards reports and extracts to internal and external stakeholders. ** Work with external vendors and third...
-
Business Process Associate
3 weeks ago
Chennai, Tamil Nadu, India Arbtech Trading Pvt Limited Full time**Job Title**: Process Associate **Location**: Chennai **Employment Type**: Full-Time **Qualifications**: - Any degree - Proficiency in MS Excel - Excellent written and spoken English communication skills **Roles and Responsibilities**:Role 1: Quotation Management** - Prepare and review quotations and proposals to meet client requirements. - Coordinate...
-
Process Associate
2 days ago
Ashok Nagar, Chennai, Tamil Nadu, India Cosmosoft technologies Full timeprocess associate's job is to ensure that business processes run smoothly and efficiently. They may perform a variety of tasks, including: Managing daily operations: This can include processing transactions, updating records, and coordinating workflow between departments. Improving processes: Process associates identify areas for improvement, analyze...
-
Associate - Digital Process
7 months ago
Chennai, Tamil Nadu, India ADCI - Tamil Nadu Full timeA bachelor’s degree or higher is required - Working knowledge of computers (Basic MS Office related skills) - Basic Analytical and Logical Reasoning Skills. The D-IRIS Operations team engages in requirement collection, planning, feasibility analysis, testing, mapping, auditing, analyzing, and reporting to Digital Acceleration (DA) business and program...
-
Process Associate
3 months ago
Ambattur, Chennai, Tamil Nadu, India Cognet HR Solutions Full timeWe are hiring For Process Associate Experienced Departments: Payroll/ Accounting/ Benefits/ Tax/ Sales Support Shift: Day/Night shift Skills required: Excellent communication Excellent Communication Skill. Sound knowledge in MS Excel.Go-getter attitude person. Good Team player. Should be a strong person to handle career. Should have career goals. Should be...
-
Non-voice Process Associate
6 months ago
Chennai, Tamil Nadu, India NPTEL, IIT Madras Full time**Job description** **Job Title: Non-Voice Process Associate** As a Non-Voice Process Associate, you will be responsible for handling various tasks that do not involve direct verbal communication. Your primary duties may include: - **Data Entry**: Accurately inputting data into databases, spreadsheets, or other software systems. - **Chat Support**:...
-
Process Associate
6 months ago
Nerkundrum, Chennai, Tamil Nadu, India Nithya Amirtham Indian Food (P) Ltd Full timeLooking for Process Associate to support HR Team. (**Female Only**) Work Location: Nerkundram (Maduravoyil) **Responsibility**: To maintain Employee Master, Recruitment Tracker and other Trackers in Excel ESI, PF Enrolment for New Joiners and Mark exit for Resigned employees. Employees Attendance tracking **Skills Required**: Any Degree with 2 to 3...
-
Process Excellence Associate
3 months ago
Chennai, Tamil Nadu, India Flatirons Solutions Full timeFlatirons Solutions is looking for a **Process Excellence Associate** in our **Chennai, India** office. Are you passionate about driving business performance by using a systematic approach? The Process Excellence Associate will be part of the Operational Excellence team, which is responsible for driving effectiveness, efficiency, and compliance throughout...