Fse - India

2 weeks ago


Remote, India EOS of North America Inc. Full time

We, EOS - world market leader for industrial 3D printing, are looking for you to support our Field Service team in NCR / Delhi Region in India.

WHAT YOU’LL BE DOING:

- Installation of EOS Additive Manufacturing equipment (polymer and Metal) at customer's facility to ensure full functionality according to EOS specifications
- Provide basic training to new and existing EOS customers
- Provide on-site technical assistance to help troubleshoot and repair equipment
- Provide Technical Support remotely for EOS customer
- Performs Preventive Maintenance procedures within the scheduled time
- Completes and submits all service documentation accurately and completely following EOS procedures and guidelines
- Communicate and maintain service records and field service reports
- Management of EOS service tools and spare parts inventory to ensure accurate inventory of assigned company assets
- Learn to use the IT infrastructure of the organization efficiently

WHAT WE ARE LOOKING FOR:

- Minimum educational requirement - Diploma or Undergraduate in an Electrical / Electronic discipline
- 3 to 5 years of experience Servicing of electromechanical systems
- Excellent fault diagnosis skills with the ability to read and interpret electrical circuit diagrams
- Understanding of system calibration and process optimisation
- Understanding of pneumatic, temperature control and PLC controlled systems (not programming)
- Experience of working on high value capital equipment
- Excellent computer skills (PC, MS Windows, MS Office, internal software)
- An excellent command of written and spoken English, good knowledge of Mathematics
- Flexible and adaptable; willing to travel; customer site and travel estimated to be 60-70%
- Team spirit, very good communication abilities, customer orientation and cultural awareness
- Ability to cope with pressure, work independently and solution oriented (also with respect to the costs)

WHO WE ARE:
1,350 sharp minds, about 60 nationalities, one goal: accelerating the world’s transition to responsible manufacturing. We do this with our technology, industrial 3D printing, that has been successful in the market for over 30 years. We believe that by doing what we do, we can help create a better world for all.

A diverse, equitable and inclusive team is needed to bring progress and positive change. At EOS, we want people of all genders, backgrounds and with different abilities to feel like they belong and to bring their whole self. We work globally networked, we prefer to think outside the box - and we’re looking for people who want to build the future with us. That’s EOS. Be part of our mission