Restaurant Captain

2 months ago

Calangute, India Cafe El Mar Full time

**Captain**

Job Responsibilities:

- Deliver quality customer service to all guests.
- Take reservations and inquire about the purpose of the visit.
- Greet each guest promptly and courteously with a good smile and body language.
- Present menu and share promotions, specials and items to customers.
- Take food and beverage orders, repeat orders to guests and inform guests of estimated time to serve.
- Oversee a team of servers who are assigned to his/her shift.
- Key orders in the Point-of-Sale system efficiently.
- Process payment and check bills promptly.
- Maintain cleanliness of the outlet.
- Assist manager by getting involved in planning and organizing special events.
- Check food and beverage inventories and stocks in a consistent and accurate manner.
- Follow Food & Beverage Safety and Hygiene policies and procedures.
- Complete opening, operating, and closing procedures.
- Handle problems with cashier payments.
- Escalate guests complaints to duty manager if unable to conduct service recovery.
- Implement plans to deliver excellent service for outlets.

**Requirements and skills**
- 1 year + experience as a Waiter or Waitress
- Culinary degree/diploma/relevant experience
- Ability to work under pressure
- Hands-on experience with cash register and ordering information system (e.g. Revel POS or Toast POS)
- Basic math skills
- Attentiveness and patience for customers
- Excellent presentation skills
- Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
- Active listening and effective communication skills
- Team spirit
- Flexibility to work in shifts
- High school diploma; food safety training is a plus

**Salary**: XXZXXXXXXXXX

Schedule:
**Job Types**: Full-time, Part-time, Permanent, Fresher
Part-time hours: 36 per week

**Salary**: ₹10,000.00 - ₹50,000.00 per month

Schedule:

- Day shift
- Morning shift
- Night shift
- Rotational shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

**Speak with the employer**
+91 9822127559

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