Front Office Executive Tele Caller
5 months ago
**Front office Executive cum Tele caller**
** Urgent hiring **
**Location: Jayanagar, Bangalore**
Company: Britfort Academy
**Job Type**: full time
**Salary + Incentive**
Language : English, Malayalam, Hindi
**Job Description**:
**Responsibilities**:
- _**Outbound Calls**_: Conduct proactive outbound calls to potential customers.
Engage with individuals to introduce Britfort Academy's courses and services.
- _**Promotion of Courses**:_Effectively communicate the features and benefits of our educational programs.
Tailor discussions to the specific needs and interests of potential customers.
- _**Admission Counselling**_: Provide comprehensive admission counselling to prospective students.
Address inquiries and concerns, guiding individuals through the decision-making process.
- _**Sales Encouragement**:_Actively encourage sales and assist in the walk-in admission process.
Collaborate with the sales team to meet and exceed established targets.
- _**Record Maintenance**:_Maintain accurate and up-to-date customer records in the CRM system.
Track and report on key performance indicators related to tele counselling.
- _**Customer Service**_: Ensure a high level of customer satisfaction through professional and courteous interactions.
Handle customer feedback and provide timely resolutions to issues.
- _**Salary and Incentive**:_Receive a competitive salary along with performance-based incentives.
**Requirements**:
- Excellent verbal communication and interpersonal skills.
- Previous experience in tele counselling, sales, or customer service is an advantage.
- Knowledge of educational programs and services is a plus.
- Ability to work independently and collaboratively within a team.
- Strong organisational and time-management skills.
- Proficiency in using CRM systems and Microsoft Office Suite.
or **9353732839**
**Job Types**: Full-time, Permanent, Fresher
**Salary**: ₹8,000.00 - ₹15,000.00 per month
Schedule:
- Day shift
- Evening shift
- Morning shift
Supplemental pay types:
- Performance bonus
**Education**:
- Higher Secondary(12th Pass) (required)
**Language**:
- English (required)
- Hindi (required)
- Malayalam (required)
Ability to Commute:
- Jayanagar, Bengaluru, Karnataka (required)
Ability to Relocate:
- Jayanagar, Bengaluru, Karnataka: Relocate before starting work (required)
Work Location: In person
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