Pd

4 weeks ago

Gurgaon, India Genpact Full time

With a startup spirit and 90,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people. Now, we’re calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing., People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower. Welcome to the relentless pursuit of better._

**_ _**
- Responsibilities_
- _Research and analyze the disputes/deductions in ERP_
- _Creation of claims and credit notes_
- _Linking unassigned deductions and credit notes with valid claims_
- _Follow-up with various departments to get supporting documents/ info for dispute/deductions resolution_
- _Find opportunities and recommend solutions for process and automation improvements_
- _Daily reporting of individual portfolios to supervise and supervise the past dues_
- _Implement collections strategy to reduce the past due Research and resolve issues in a manner to expedite all cases in order to avoid any adverse customer impact_
- _Work as a standout colleague to process any ADHOC request in a timely manner._
- _Deliver quality customer service by researching and responding to all internal & external partners inquiries quickly, effectively and professionally._
- _Raise problems to senior staff members and or management as appropriate._
- Qualifications_
- Minimum qualifications_
- _Any Graduate_
- _Strong Communication Skills (verbal and written)_
- _Knowledge of SAP_
- Preferred qualifications_
- _Good customer handling skills_
- _High Energy level_

**_
Job_**_Process Developer_

**_ Primary Location_**_India-Gurugram_

**_ Schedule_**_Full-time_

**_ Education Level_**_Bachelor's / Graduation / Equivalent_

**_ Job Posting_**_Jul 31, 2023, 3:16:13 AM_

**_ Unposting Date_**_Ongoing_
- Master Skills List_Operations_
- Job Category_Full Time_

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