Claims - Helpdesk Executive - Hyderabad

3 weeks ago

Hyderabad, India Loop Health Full time

We are looking for a fulltime in office member at our Hyderabad Office, who will look after all our paper work when it comes to Claims department. As a claims administrator, you should have attention to details and be up to date with all the documents that are to be procured

**Role and Responsibilities**:

- Receive Claim Files and add file details as per Loop’s internal maintenance system
- Scan the files and maintain secure digital records
- Upload the claim files on TPA/Insurer portals to help with the digital claim submission
- Interact with client to communicate about deficiencies
- Share acknowledgment with clients about their claim files
- Facilitate sharing claim files back with customer upon request

**Requirements**:

- 6 months+ work experience of working with a TPA/Insurance company (claims division) handling claim files (scanning, uploading, and data entry)
- Willing to learn using claim portals of different TPAs for uploading claims
- High focus on accuracy, detail-oriented
- Ability to work with scanner and printer on a daily basis
- Fluency in using internal technical tools

**About Loop**

Founded in 2018, we believe that health benefits should be simple, useful, and holistic. We’re on a mission to bring quality and value back together in healthcare.

We use technology to enable affordable insurance and super-accessible healthcare. We’re the only insurance broker that uses technology to help companies care for their employees. We don’t just help pay the claim—members trust Loop to guide them to better doctors, better care, at lower costs.

We're proud to serve 500+ companies and insure 300,000+ employees for their insurance and healthcare needs. We’ve raised more than $40m+ from Elevation Capital, Khosla Ventures, General Catalyst, and other world-class investors who believe in our vision of rebuilding healthcare and insurance from the ground up.

Join us in serving the best health benefits to modern companies in India. Let’s revolutionize modern healthcare together Loop Health values diversity and is committed to a policy of Equal Employment Opportunity.

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