Call Centre Executive-english

3 weeks ago


Trichur, India Helpline Group Full time

The Call Center Executive (English) will be responsible for handling customer queries, resolving complaints, providing technical assistance, and ensuring customer satisfaction. The Executive will also be responsible for sales and cold-calling as per the requirement.

**Qualifications**
- Excellent Customer Support and Customer Service skills
- Strong Communication and Interpersonal skills
- Experience in Contact Centers is preferred
- Sales experience and skills will be an added advantage
- Patience, Empathy, and Active Listening skills
- Problem-solving and decision-making skills
- Bachelor's degree in any field

**Salary**: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Language**:

- English (required)

Work Location: In person


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