Back Office Executive

5 months ago

Pune Maharashtra, India Nakoda Machinery Pvt Ltd Full time

**Company Profile**

**Nakoda Machinery Pvt. Ltd.** is a very renowned organization in the field of Earthmoving, Mining and Construction Machinery sectors. We are the Manufacturer, Supplier and Service Providers of our in-house designed equipment like Crawler Drills, Hydraulic Crawler Drills, Self-propelled Crawler Drills, Blast Hole Drills, Gas Hydraulic Rock breakers, Pedestal Boom breakers and Hydraulic Attachments, CRUSHER EQUIPMENTS VSI, CONE, JAW ETC.

The Group was incorporated in two decades ago and is one of the lead manufacturers of these equipments in India. The products which deliver high performance in challenging working conditions are highly appreciated by customers in Mining, Earthmoving, Cement, Power, Roads, Defence and other sectors.

Nakoda has achieved enviable growth over the years due to in-house design strength, manufacturing expertise, and innovation and most important our wide service of network. All our products are marketed under our brand **'INDUS ROCK TOOLS**.

Job Summary:
A sales coordinator plays a crucial role in supporting the sales team and ensuring the smooth functioning of sales operations within an organization. The job description for a sales coordinator typically includes the following responsibilities:
Sales Support: Provide assistance to the sales team by coordinating and facilitating the sales process. This includes preparing sales presentations, proposals, and contracts, as well as maintaining sales records and customer databases.

Order Processing: Receive and process sales orders from customers, ensuring accuracy and timeliness. Coordinate with various departments, such as production, logistics, and finance, to ensure orders are fulfilled and delivered on time.

Customer Service: Serve as a point of contact for customers, addressing inquiries, resolving issues, and providing product or service information. Maintain good customer relationships and ensure customer satisfaction.

Sales Reporting and Analysis: Generate sales reports and analyze sales data to identify trends, opportunities, and areas for improvement. Provide regular sales performance updates to management and the sales team.

Sales Coordination: Coordinate sales-related activities such as sales meetings, conferences, and events. Schedule appointments and travel arrangements for sales representatives. Assist in coordinating sales training programs and materials.

Inventory Management: Monitor inventory levels, track product availability, and coordinate with the relevant departments to ensure adequate stock levels for timely order fulfillment.

Sales Communication: Facilitate effective communication between the sales team, customers, and internal departments. Relay important information, such as pricing updates, product changes, or promotional activities, to the sales team and customers.

Sales Administration: Handle administrative tasks related to sales operations, such as maintaining sales documentation, filing contracts, processing expense reports, and maintaining sales-related databases.

CRM Management: Utilize customer relationship management (CRM) software to manage customer data, track sales activities, and generate reports. Ensure accurate and up-to-date information is maintained in the CRM system.

Sales Team Support: Provide support to the sales team by assisting in lead generation, prospect research, and preparing sales materials. Collaborate with the marketing team to align sales and marketing efforts.

In summary, the sales coordinator is responsible for providing administrative support, coordinating sales activities, maintaining customer relationships, and ensuring the smooth functioning of the sales process. They play a vital role in facilitating effective communication, managing sales documentation, and supporting the overall sales team.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Provident Fund

Schedule:

- Day shift
- Morning shift

Supplemental pay types:

- Joining bonus
- Performance bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- Sales: 1 year (preferred)

Work Location: In person

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