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International Bpo Voice Process
1 month ago
International Voice Process
Fresher with good communication skills
Salary 25K to 40k
Location: Mumbai
Excellent communication skills required
Work From Office
**Responsibilities**:
- Schedule/reschedule the first day of work for the employees and share necessary information.
- Resolve queries on a ticketing platform. Knowledge of Service now will be added advantage
- Maintaining a quality score of 90% and above throughout.
- Escalate issues and seek advice when faced with complex issues/problems
- Ensure process controls are in place; Maintain, validate, and update process documentation as applicable to ensure compliance with documentation requirements
- Must be able to propose process improvement ideas that can reduce time, improve accuracy or enhance controls
- Participate in Team building activities
- Ensure and maintain the security and confidentiality of client data
- Ensure Customer Satisfaction
For more details call/ Gayathri - 8073564703
Refer Your Friends
**Job Type**: Fresher
**Salary**: ₹25,000.00 - ₹40,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Night shift
- US shift
Ability to commute/relocate:
- Thane, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Language**:
- English (preferred)
**Speak with the employer**
+91 8073564703