Dms & Mis Executive (3w)
2 weeks ago
Section
- 3W Sales & Service
- Job posted on
- Jan 10, 2023
- Employee Type
- White Collar
- Experience range Range (Years)
- 0 - N.A.
**Group Company**: TVS Motor Company
**Designation**: DMS & MIS Executive (3W) (DMS & MIS Exe_3W S&S1)
**Office Location**:
**Position description**: Description
**Primary Responsibilities**:
- ECM Preparation for Service
- Co-ordinating with Call Centre Team
- CSI Reports to Field & AGM Service
- Monthly Reports Circulaion to Field
- Co-ordinating with ISD For BI Reports Implementation
- Following up with field for Weekly & Monthly Reports
- MIS Reports to AGM Service
- Secondary Network Appointment
- Inclusion ASC in DMS Masters, ADB Login in DMS, CSP Enrollment in SAP & DMS
- Communicating Customer Complaint received at HO
- Legal complaint status Followup & update
- Service Incentive Calculation - Quarterly
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