![Allstate Insurance Company](https://media.trabajo.org/img/noimg.jpg)
Associate
3 weeks ago
**Date Opened**:Jan 23, 2023
**Location**: IN
**Company**:Allstate Insurance Company
- Excellent customer service skills and a passion to help others
- Ability to be a self-starter and work independently
- Performing review of the dispatch system to identifying more efficient ways to inspect our customers’ vehicles
- Completing pre-calls to customers to confirm inspection location and date.
- Attending daily huddles and participate in problem solving sessions to support sharing and problem solving.
- Researching and responding to moderately complex customer communications, concerns, conflicts or issues
**Responsibilities**:
- Excellent customer service skills and a passion to help others
- Ability to be a self-starter and work independently
- Performing review of the dispatch system to identifying more efficient ways to inspect our customers’ vehicles
- Completing pre-calls to customers to confirm inspection location and date.
- Attending daily huddles and participate in problem solving sessions to support sharing and problem solving.
- Researching and responding to moderately complex customer communications, concerns, conflicts or issues
**Primary Skills**:
**Experience**:
- 0-1.6 years
- Undergraduate/Graduate with minimum 6 months of voice experience OR Graduate Freshers with good communication skills
**Shift Timing**:
- Should be comfortable with 24x7 shifts (including Night shifts) as per business requirement
- Should be comfortable with split/consecutive offs as per business requirement
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