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Tellecaller

2 months ago

Tirunelveli, India Touch Logic Technologies Full time

**Objectives of this role**
- Understand the customer and record the sales methods
- Handle huge volumes of inbound and outbound telecalling
- Improve organisational efficiency through diligent observation skills as a telecaller
- Help the company grow by finding opportunities in customer requirements
- Resolve complaints, provide solutions and follow up with customers

**Responsibilities**
- Foster relationships with existing clients, and build a rapport with potential clients
- Make reports and documentation based on conversations that took place during telecalling
- Report the analysis and observation to the team lead
- Adhere to organisational guidelines and methodology while telecalling
- Generate sales by making cold calls to active or old clients

**Required skills and qualifications**
- Bachelor’s degree or high school diploma
- Strong communication skills
- Previous experience in a telecaller job or similar role
- Data entry skills to complement the telecalling work
- Ability to close sales through the right negotiation skills

Pay: From ₹10,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Rotational shift

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- Telemarketing: 1 year (required)

**Language**:

- English (preferred)

Work Location: In person

Expected Start Date: 25/03/2024

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