Global Services English Language Coach
6 months ago
Overview: The Global Services English Language Coach provides supplemental instruction through small and large-sized workshops and one-on-one coaching with an emphasis on success in business-reading/writing-related topics. The Coach will work with leadership and/or HR to assess employees before and after instruction to determine best course of action for future instructional designs. Responsibilities:
- Provides language lessons, offer feedback on language usage, and create tailored learning plans to help individuals confidently communicate in English.
- Conducts employee needs assessments to understand what employees already know and what they need to learn next.
- Collaborates with Managers regarding individuals performance; develops process for retraining, as needed.
- Researches, designs, writes and administers English tests to ensure understanding of material trained.
- Measures the effectiveness of training programs by conducting evaluations with participants and managers after a course has been completed
- Leads group discussions and provide guidance on effective communication skills to increase productivity and efficiency within a team or organization.
- Conducts practical, research-based, job-embedded professional development to support implementation of best practices for English language learners
Qualifications:
- Bachelor's Degree in English/Communicative English - Required
- 2 years of experience in Voice and Accent Trainer/Communication Coach.
- Proficient in English written and verbal communication skills.
- Effective interpersonal skills.
- Excellent organizational skills.
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